2018 -now Network Engineer and Escalations Engineer @
2014 -2017 Service Delivery Lead @
2011 -2014 Global Support Desk Manager @
2009 -2010 IT Help desk Shift Lead @
2006 -2008 IT Helpdesk Analyst @
Edwin Velasquez Education
Kean University
Global M.B.A (Finance, General)
2009-2012
York College of the City University of New York
Bachelor (Management Information Systems)
Edwin Velasquez Skills
Windows Server
Help Desk Support
Cisco Technologies
Group Policy
Citrix
Active Directory
People Management
Data Center
Backup Exec
ITIL
Service Desk
Windows
NetApp
DNS
Soft Skills
Avaya
Windows Server 2008
Microsoft Exchange
Global Management
Blackberry Enterprise Server
Vendor Management
Team Leadership
Windows Vista
Virtualization
Citrix Metaframe
SAN
vSphere
Blackberry
IT Operations
Training
Network Administration
Disaster Recovery
Windows 7
Training Skills
Problem Analysis
Strategic Thinking
Management
VPN
VMware Infrastructure
VMware ESX
Servers
Cloud Computing
VMware
Multicultural Team Management
IT Management
DHCP
Windows Server 2003
IT Service Management
Spanish
Edwin Velasquez Summary
Edwin Velasquez, based in Elizabeth, NJ, US, is currently a Network Engineer and Escalations Engineer at SWK Technologies, Inc.. Edwin Velasquez brings experience from previous roles at OS33, Eze Castle Integration and LVMH Watch & Jewelry. Edwin Velasquez holds a 2009 - 2012 Global M.B.A in Finance, General @ Kean University. With a robust skill set that includes Windows Server, Help Desk Support, Cisco Technologies, Group Policy, Citrix and more. Edwin Velasquez has 2 emails and 1 mobile phone numbers on RocketReach.
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