1996 -
now Help Desk Functional Manager, Americas @
1985 -
1996 Technical Support Specialist @
Edwin Pagan Education
Interamerican University PR
Bachelor's Degree (Computer and Information Sciences and Support Services)
1994
-
1998
Florida State University
Associate of Science - AS (COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES)
1992
-
1994
Edwin Pagan Skills
Help Desk Support
Field Engineering
Network troubleshooting
Sales Support
Customer Relationship
AV Integration
Integration
Requirements Analysis
Sales
Solution Selling
Customer Relationship Management Crm
Cisco Systems Products
Cisco Technologies
MPLS
Data Center
VoIP
Account Management
Channel Partners
Networking
Troubleshooting
Telecommunications
IP
Team Leadership
SIP
Telepresence
Voice Over Ip Voip
Managed Services
Professional Services
Internet Protocol Ip
Customer Service
Telephony
Technical Support
WAN
Management
Project Management
Call Centers
Session Initiation Protocol Sip
Unified Communications
CRM
Video Conferencing
Customer Relationship Management
Internet Protocol
Voice Over Ip
Session Initiation Protocol
Edwin Pagan Summary
Edwin Pagan, based in Denver, CO, US, is currently a Help Desk Functional Manager, Americas at BT. Edwin Pagan brings experience from previous roles at Pharmacia Upjohn IT. Edwin Pagan holds a 1994 - 1998 Bachelor's Degree in Computer and Information Sciences and Support Services @ Interamerican University PR. With a robust skill set that includes Help Desk Support, Field Engineering, Network troubleshooting, Sales Support, Customer Relationship and more. Edwin Pagan has 3 emails and 2 mobile phone numbers on RocketReach.
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