2026 -
now Vice President, Sr. Director, Customer Experience Strategy and Engagement @
2024 -
2026 AVP, Director of Customer Experience and Strategy @
2021 -
2024 Director, Customer Service and Experience @
2017 -
2021 Manager, Customer Solutions @
2014 -
2017 Senior Associate, Customer Strategy and Growth @
2011 -
2014 Associate, Customer Strategy and Growth @
2010 -
2010 Intern @
Edwin Jones Education
Hampton University
Bachelor of Science - BS (Business Administration)
McCallie School
High School Diploma (College/University Preparatory)
Edwin Jones Skills
Project Coordination
Project Management
Microsoft Office
Internal Controls
Financial Services
PMO
Marketing Strategy
Financial Analysis
Sarbanes-Oxley
Information Technology
Marketing Communications
SharePoint
Market Sizing
Voice of the Customer Analysis
Customer Journey Mapping
Service Transformation
Customer Experience
Training
Leadership
Financial Modeling
Customer Insight
Voice of the Customer
Process Improvement
Channel Strategy
Sales
Research
Sarbanes Oxley
Marketing Effectiveness
Customer Engagement
Edwin Jones Summary
Edwin Jones, based in Chicago, IL, US, is currently a Vice President, Sr. Director, Customer Experience Strategy and Engagement at Federal Home Loan Bank of Chicago. Edwin Jones brings experience from previous roles at Federal Home Loan Bank of Chicago and KPMG US. Edwin Jones holds a Bachelor of Science - BS in Business Administration @ Hampton University. With a robust skill set that includes Project Coordination, Project Management, Microsoft Office, Internal Controls, Financial Services and more. Edwin Jones has 3 emails and 2 mobile phone numbers on RocketReach.
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