2018 -
2020 Vice President Customer Service and Customer Success @ All American Custom Designs
2015 -
2018 Vice President Global Support, Customer Success and Delivery @
2014 -
2018 Director of Customer Success and Delivery @
2005 -
2014 Manager Customer Service and SignatureHome @ Time Warner Cable
Edward Ward Education
Coleman College
Bachelor's degree (Computer Systems Networking and Telecommunications)
2003
-
2005
Palomar College
Computer Systems Networking and Telecommunications
2001
-
2003
Edward Ward Skills
Broadband
Telecommunications
VoIP
Ethernet
Computer Network Operations
Wireless
IP
Telephony
Call Center
T1
Cabling
Routers
Switches
IPTV
Internet Services
Telecommunication Services
Provisioning
Customer Satisfaction
Troubleshooting
Call Centers
Avaya
IVR
Customer Experience
DOCSIS
DNS
Wireless Networking
Customer Retention
LAN-WAN
WAN
SIP
Network Architecture
Managed Services
Management
Leadership
Vendor Management
Training
Team Building
Project Management
Avaya Technologies
Telecommunication
Business Development
Utilization
Operations
Microsoft Office
Marketing
Lan Wan
Strategy
Edward Ward Summary
Edward Ward, based in Meridian, ID, US, is currently a Director of Customer Success at Uniphore. Edward Ward brings experience from previous roles at Keller Williams Realty, Inc., All American Custom Designs and Applications International Corporation. Edward Ward holds a 2003 - 2005 Bachelor's degree in Computer Systems Networking and Telecommunications @ Coleman College. With a robust skill set that includes Broadband, Telecommunications, VoIP, Ethernet, Computer Network Operations and more. Edward Ward has 3 emails and 3 mobile phone numbers on RocketReach.
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