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Edward Norman Location
New York, NY, US
Edward Norman Work
Lead Operations Service Manager @ (February 2020 - Present)
Lead Sales Engineer - Post-Sales Support @ (December 2001 - Present)
Service Assurance Manager - LifeCycle Operations and Engineering @ (January 2015 - February 2020)
Provisioning Manager @ GlobalOne (January 1999 - January 2000)
Director Field Support and Customer Satisfaction @ TCI Communications (January 1997 - January 1999)
Regional Support Manager @ Sprint Communications (January 1987 - January 1997)
Regional Manager Sales Support @ Sprint/Telenet (January 1987 - January 1996)
Regional Sales Support Manager @ Sprint (January 1987 - January 1996)
Edward Norman Education
University of Bridgeport
Bachelor’s Degree (Business Administration, Management and Operations)
Edward Norman Skills
Business Strategy
Troubleshooting
Business Development
Customer Service
Strategy
Sales Management
Sales
Metro Ethernet
ATM networks
Solution Selling
Network Utilization And Optimization
Private Line
MPLS
Cisco Technologies
Salesforce.com
Call Center
Data Center
VoIP
Telecommunications
Long Distance
IP
Sales Engineering
SIP
Ethernet
Adtran
T1
Hosting Services
Managed Services
CPE
SIP Trunking
WAN
Budgets
Wireless
Cloud Computing
Unified Communications
Lan Wan
Co Location
Edward Norman Summary
Edward Norman, based in New York, NY, US, is currently a Lead Operations Service Manager at Lumen Technologies. Edward Norman brings experience from previous roles at CenturyLink (Formerly Qwest), CenturyLink Business, GlobalOne and TCI Communications. Edward Norman holds a Bachelor’s Degree in Business Administration, Management and Operations @ University of Bridgeport. With a robust skill set that includes Business Strategy, Troubleshooting, Business Development, Customer Service, Strategy and more. Edward Norman has 2 emails and 3 mobile phone numbers on RocketReach.
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