Edward Norman Email & Phone Number
Product Support Specialist @ Ticketmaster
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Edward Norman Location
- Chicago, IL, US
Edward Norman Work
- Product Support Specialist @ (September 2024 - Present)
- Customer Support Manager - Player Support and Escalations @ (February 2019 - September 2024)
- Customer Service Sales Assistant @ (November 2017 - February 2019)
- Senior Food Service Worker @ (August 2016 - May 2017)
- Fast Food Team Member @ (September 2015 - August 2016)
Edward Norman Education
- Anglia Ruskin University
MA Film and Television Production (Cinematography and Film/Video Production)
2017-2018 - Université de Poitiers
Bachelor of Arts - BA (Film and Theater Studies and Production)
2014-2017
Edward Norman Skills
- Adobe Premiere Pro
- After Effects
- Agile Methodologies
- Attention to Detail
- Camera Operation
- Case Studies
- Cash Handling
- Cinematography
- Communication
- Complaint Management
- Constructive Feedback
- Content Development
- Content Management
- Creative Content Creation
- Creative Problem Solving
- Creative Writing
- Creativity
- Critical Thinking
- Cross-team Collaboration
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Satisfaction (CSAT)
- Customer Service
- Customer Service Management
- Customer Support
- Editing Software
- English
- Escalation
- Event Management
- Event Planning
- Executive-level Communication
- Film Production
- Food Safety
- French
- Health & Safety
- Internal Communications
- Interpersonal Skills
- Knowledge Management
- Leadership
- Management
- Marketing
- Mentoring
- Microsoft Excel
- Microsoft Office
- Multitasking
- Oral Communication
- Organization Skills
- Organizational Performance
- Planning
- Problem Management
- Problem Solving
- Project Management
- Relationship Building
- Reliability
- Resolving Issues
- Retail
- SQL
- Service Improvement
- Service Quality
- Shooting Video
- Social Media
- Team Leadership
- Team Management
- Teamwork
- Technical Support
- Training
- Troubleshooting
- Video Post-Production
- Video Production
- Zendesk
Edward Norman Summary
- Edward Norman, based in Chicago, IL, US, is currently a Product Support Specialist at Ticketmaster. Edward Norman brings experience from previous roles at 5CA, CeX Webuy.com and Quick. Edward Norman holds a 2017 - 2018 MA Film and Television Production in Cinematography and Film/Video Production @ Anglia Ruskin University. With a robust skill set that includes Adobe Premiere Pro, After Effects, Agile Methodologies, Attention to Detail, Camera Operation and more. Edward Norman has 1 mobile phone numbers on RocketReach.
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