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Edward Castro Location
Valenzuela, NCR, PH
Edward Castro Work
Managing Director @ (May 2025 - Present)
Senior Vice President, Country Head @ (March 2016 - April 2024)
Senior Operations Director @ Sykes Enterprises, Inc. (June 2011 - February 2016)
Operations Director @ Sykes (November 2009 - June 2011)
Senior Account Manager @ Sykes Asia Inc (November 2006 - November 2009)
Edward Castro Education
Ateneo de Manila University
AB Communications (Communications)
1996-2000
Ateneo de Manila University
High School
1989-1993
Edward Castro Skills
BPO
Workforce Management
Call Center
Outsourcing
Contact Centers
Adherence
Project Management
Microsoft Office
Leadership
Team Building
Operations
Microsoft Excel
Business Strategy
Change Management
Account Management
Process Improvement
Edward Castro Summary
Edward Castro, based in Valenzuela, NCR, PH, is currently a Managing Director at Carelon Global Solutions Philippines. Edward Castro brings experience from previous roles at AffinityX, Sykes Enterprises, Inc., Sykes and Sykes Asia Inc. Edward Castro holds a 1996 - 2000 AB Communications in Communications @ Ateneo de Manila University. With a robust skill set that includes BPO, Workforce Management, Call Center, Outsourcing, Contact Centers and more. Edward Castro has 1 emails and 5 mobile phone numbers on RocketReach.
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