Edna Perez Email & Phone Number
Customer Support Lead @ Avertra Corp
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Edna Perez Work
- 2024 -now Customer Support Lead @
- 2023 -2024 Country Manager - B2B Sales Ops. Lead @
- 2021 -2023 Head of Customer Success @
- 2018 -2021 Head of Learner Experience - Learning efficacy PM @
- 2016 -2018 Head of Customer Success and Support @
- 2015 -2016 Senior Manager, Engagement and Product Research @
- 2014 -2014 ELT Projects Coordinator @ British Council
- 2014 -2014 Teacher Trainer @ Books&Books
- 2007 -2014 Centro Colombo Americano @ English Teacher and Academic Supervisor
Edna Perez Education
- Universidad EAN
Project Management Specialist (Management)
2014-2015 - Universidad de Los Andes
Master of Education (MEd) (Education)
2010-2014 - Universidad Pedagógica Nacional (CO)
Bachelor on Education (B.Ed.) (Education)
2003-2008
Edna Perez Skills
- Employee Benefits
- Customer Satisfaction (CSAT)
- Customer Experience Analysis
- Customer Engagement
- Product Adoption
- Project Planning
- Presentation Skills
- Operations
- Operational Strategy
- Operational Excellence
- Objectives and Key Results (OKRs)
- Leadership
- KPI Implementation
- Forecasting
- Financial Analysis
- E-Learning
- Data Analysis
- Business Insights
- Software Development
- Strategic Planning
- Strategy
- Business Administration
- E-Commerce
- Customer Satisfaction
- Coaching
- Performance Management
- People Management
- Teaching
- Microsoft Office
- Docencia
- Investigación y desarrollo
- Microsoft PowerPoint
- Oratoria
- Public Speaking
- Curriculum Design
- Curriculum Development
- Research
- Tutoring
- Classroom
- Lesson Planning
- PowerPoint
- Educational Leadership
- Customer Service
- ESL
- English
- Spanish
- Project Management
- Inglés
- Español
- Gestión de proyectos
Edna Perez Summary
- Edna Perez, is currently a Customer Support Lead at Avertra Corp. Edna Perez brings experience from previous roles at Scape, SOMOS and Slang. Edna Perez holds a 2014 - 2015 Project Management Specialist in Management @ Universidad EAN. With a robust skill set that includes Employee Benefits, Customer Satisfaction (CSAT), Customer Experience Analysis, Customer Engagement, Product Adoption and more. Edna Perez has 2 emails and 1 mobile phone numbers on RocketReach.
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Top Avertra Corp Employees
Theresa Robey
VP of Customer Success
Union Hall, VA, US
Volker Herrmann
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New York, NY, US
Mireille Bseirani
Director of Operations
Englewood, FL, US
Hasan Alnatour
Director of Engineering
Washington, DC, US
Abdallah Bseirani
Member Board Of Directors
New York, United States
Ron Kratz
Director of Product Delivery
Garland, TX, US
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