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Developing the mindset and capabilities to drive innovation and lasting transformation across insurance. AI, new technology and changing customer expectations are reshaping insurance. Realising their value depends on how people think, work together and make decisions. EDII helps insurance professionals develop the capabilities to question established approaches, assess opportunities and put ideas into practice. Built by insurance professionals for the insurance industry, we bring first-hand experience of innovation, digital and operational transformation, and capability development. We understand the realities of delivering change within insurance organisations. The EDII Digital Mindset™ is the foundation of our work. Its seven behaviours shape how people approach problems, work with others and make decisions. These capabilities help people ask better questions about AI, consider its implications for customers and colleagues, and judge where it can deliver meaningful value. We work with organisations through custom programmes, workshops and facilitated sessions, shaped around their people, priorities and business challenges. Our work connects mindset and capability development with the practical demands of innovation, AI adoption and transformation. Our cross-market Digital Minds programmes bring insurance professionals together to broaden perspectives, build lasting relationships and apply their learning to real industry challenges: • Embed — sustained development for experienced insurance professionals. • Evolve — an intensive experience for senior professionals and leaders to challenge established thinking and strengthen how they lead change. • Ignite — launching in 2027, bringing the Digital Minds approach to early-career professionals. Across our work, the focus is practical: developing how people think, contribute and act, so learning makes a difference at work. If you’re asking your people to work differently, let’s talk.

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Caroline Bedford is the Chief Executive of EDII.

6 people are employed at EDII.

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