eDemand Inc Information

eDemand offers high impact consulting services to improve technology in transit environments. We specialize in transit grow by building and updating compliance and program and project management services. We partner to grow technology departments with a focus on high volume mission critical transaction processing like transit fare collection, credit card processing, and reporting. IT Management: Services for daily and management of technology. IT Operations Management: We provide operational management for complex service delivery environments driving results to improve results across the organization. You need to deliver the technology promise through critical operations making the difference between success and failure. IT Project Management: Technology project management is best done by technology experienced PM's. We have experience in enterprise project management using the Stage-Gate methodology and are able to help you develop or audit your existing project management process and teams. PCI Compliance: We provide management of the entire project. PCI is complex and requires multiple vendors, new technology, managment of scope, roadmaps and planning. We work for you and we know the language. PCI involves network, policies and procedures, audits, payment application integration, compliance assessments, and stakeholder management. Once you are certified, we can help you stay certified. We will setup the tools needed to maintain the certification. Fare Collection Systems: AFC is a specialized field that requires experience in running and fixing fare collection systems. AFC systems are expensive and require operational experience to maintain and plan for future. We have worked with some of the biggest transit fare collection systems in the nation.