Eddie Vidal Email & Phone Number
Director IT Service Management Office @ Memorial Healthcare System
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Eddie Vidal Location
- Miami, FL, US
Eddie Vidal Work
- 2018 -now Director IT Service Management Office @
- 2018 -now Director IT Service Management Office @
- 2016 -2018 Solutions Consultant @
- 2015 -now Managing Director @ EJV Corp
- 2016 -2016 IS Service Desk Manager and Consultant @ Scripps Health (Contractor)
- 2013 -2015 Manager UMIT Service Desk @
- 2009 -2013 Manager, Enterprise Support Services @
- 2006 -2010 Telecommunications Manager of Customer Service and Support @
- 2008 -2013 President Emeritus and Founder of South Florida HDI Chapter @ South Florida HDI
- 2010 -2013 Program Director @ Miami Basketball
- 2009 -2010 VP of Southeast Regional Communications @
- 2001 -2006 Assistant Director of Project Mgmt Office @ FIU
- 2000 -2001 Project Manager, Managing Consultant @ StrataSys Group
Eddie Vidal Education
- Florida International University
Bachelors (Management Information Systems)
- Christopher Columbus High School
- Miami-Dade Community College
Associate in Arts and Sciences (Business Administration)
Eddie Vidal Skills
- ITIL
- Software Documentation
- Technical Support
- Management
- Public Speaking
- Service Management
- Team Leadership
- Podcasting
- Service Desk
- Strategic Thinking
- Strategy
- Troubleshooting
- IT Service Management
- Project Management
- IT Management
- Sports Management
- Program Management
- Help Desk Support
- Process Improvement
- Information Technology
- Incident Management
- Leadership
- Integration
- Customer Service
- Service Delivery
- Call Centers
- Networking
- Training
- Business Process
- Change Management
- Disaster Recovery
- Budgets
- SharePoint
- Data Center
- Analysis
- Call Center
- Enterprise Software
- Project Planning
- PMO
- Sla
- IT Strategy
- Business Process Improvement
- Organizational Leadership
- Technical Presentations
- Customer Relations
- Budgeting
- Project Portfolio Management
- Desktop Support
- Help Desk Implementation
- Thought Leadership
- Writing
- Financial Advisory
- Cabling
- Consulting
- Workforce
- Epic Systems
- Units
- Infrastructure
- Expenses
- International Sales
- Vendors
- Community
- Students
- Clinical Research
- Hubs
- System Upgrades
- Mentoring
- Adjustments
- Career Development
- Honor
- Osa
- Miami
- Business Administration
- Network Topology
- One Domain
- T 1
- Network Security
- Facilitation
- Increasing Productivity
- Fast Ethernet
- Telco
- Customer Support
- WAN
- Florida
- Issue Resolution
- C Level
- Design
- Calls
- Security
- Contractors
- Continuous Improvement
- First Call
- Key Performance Indicators
- Desktop Computers
- CRM
- Metrics
- Technology Solutions
- Steering
- Hiring
- Carriers
- Row
- Cabletron
- Committees
- Monitors
- Hurricane
- Trees
- Hdi
- Outages
- Guidance
- Fusion
- Local Area Network
- Foundation
- Customer Satisfaction
- Telecommunications
- Business Services
- Cell
- Real Time
- Project Leadership
- Team Management
- Voice
- Switches
- Reports
- Amadeus
- County
- Ethernet
- Strategies
- Changepoint
- Clinical Support
- Medicine
- Asset Management
- Founding
- BMC Remedy
- Point of Contact
- Status Reports
- Contract Negotiation
- Surveying
- Conferences
- VPN
- Documentation
- Alcatel
- System Monitoring
- Incident
- Capital
- Operational Support
- Hardware
- Written
- Software Licensing
- Solutions Driven
- Switched
- Social Media
- Video Production
- Platinum
- Presidency
- Yahoo
- Coordination
- VoIP
- Computer Repair
- Communication Processes
- Moving
- Evaluations
- Network Infrastructure
- Applications
- Research Management
- Preparedness
- Data Analysis
- Social Housing
- Communication
- Schedules
- Negotiation
- Solutions
- Ring
- Business Operations
- 3com
- Suite
- Risk Assessment
- Marketing
- ITSMF
- Chapters
- Professional Services Automation
- Project
- Newsletters
- Distribution Center Operations
- Contractual Agreements
- Measurements
- Rollout
- Supports
- Engagement
- Dashboard
- Service Levels
- Data Migration
- Cloud Computing
- Performance Improvement
- DS3
- Media
- Responsibility
- Internal Audit
- Membership Growth
- Policies and Procedures
- Workday
- Roadmap
- International
- Cross Training
- Art
- Cisco Technologies
- Dashboard Metrics
- Magazines
- Executive Management
- Active Directory
- Switch
- Account Management
- Fddi
- Curriculum Design
- Headcount
- Network Connectivity
- Graphics
- Moves
- Support Center
- Refresh
- Gold
- Business Process Re Engineering
- Desktop Environment
- Academic
- Connectivity
- Vendor Management
- Gigabit Ethernet
- Definity
- Award Winner
- Software Standards
- IVR
- Sabre
- Special Event
- Rate
- Proposal Writing
- Network Communications
- Financial Applications
- Knowledge Management
- Magicians
- Risk
- Coordinating Meetings
- Software Development
- Meetings
- MIS
- Summit
- Eligibility
- Databases
Eddie Vidal Summary
- Eddie Vidal, based in Miami, FL, US, is currently a Director IT Service Management Office at Memorial Healthcare System. Eddie Vidal brings experience from previous roles at Memorial Healthcare System, EJV Corp and Scripps Health (Contractor). Eddie Vidal holds a Bachelors in Management Information Systems @ Florida International University. With a robust skill set that includes ITIL, Software Documentation, Technical Support, Management, Public Speaking and more. Eddie Vidal has 3 emails and 3 mobile phone numbers on RocketReach.
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Top Memorial Healthcare System Employees
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Katherine Wong
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Humberto Quintanar
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