Eddie Vidal Email & Phone Number

Director IT Service Management Office @ Memorial Healthcare System

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Eddie Vidal Location

Miami, FL, US

Eddie Vidal Work

Director IT Service Management Office @ (March 2018 - Present)
Director IT Service Management Office @ (March 2018 - Present)
Solutions Consultant @ (September 2016 - March 2018)
Managing Director @ EJV Corp (November 2015 - Present)
IS Service Desk Manager and Consultant @ Scripps Health (Contractor) (January 2016 - August 2016)
Manager UMIT Service Desk @ (February 2013 - November 2015)
Manager, Enterprise Support Services @ (November 2009 - February 2013)
Telecommunications Manager of Customer Service and Support @ (March 2006 - November 2010)
President Emeritus and Founder of South Florida HDI Chapter @ South Florida HDI (October 2008 - November 2013)
Program Director @ Miami Basketball (January 2010 - January 2013)
VP of Southeast Regional Communications @ (November 2009 - November 2010)
Assistant Director of Project Mgmt Office @ FIU (January 2001 - March 2006)
Project Manager, Managing Consultant @ StrataSys Group (January 2000 - January 2001)

Eddie Vidal Education

Florida International University
Bachelors (Management Information Systems)
Christopher Columbus High School
Miami-Dade Community College
Associate in Arts and Sciences (Business Administration)

Eddie Vidal Skills

Analysis
Budgeting
Budgets
Business Process
Business Process Improvement
Call Center
Call Centers
Change Management
Customer Relations
Customer Service
Data Center
Desktop Support
Disaster Recovery
Enterprise Software
Help Desk Implementation
Help Desk Support
IT Management
IT Service Management
IT Strategy
ITIL
Incident Management
Information Technology
Integration
Leadership
Management
Networking
Organizational Leadership
PMO
Podcasting
Process Improvement
Program Management
Project Management
Project Planning
Project Portfolio Management
Public Speaking
Service Delivery
Service Desk
Service Management
SharePoint
Sla
Software Documentation
Sports Management
Strategic Thinking
Strategy
Team Leadership
Technical Presentations
Technical Support
Thought Leadership
Training
Troubleshooting
Writing
Financial Advisory
Cabling
Consulting
Workforce
Epic Systems
Units
Infrastructure
Expenses
International Sales
Vendors
Community
Students
Clinical Research
Hubs
System Upgrades
Mentoring
Adjustments
Career Development
Honor
Osa
Miami
Business Administration
Network Topology
One Domain
T 1
Network Security
Facilitation
Increasing Productivity
Fast Ethernet
Telco
Customer Support
WAN
Florida
Issue Resolution
C Level
Design
Calls
Security
Contractors
Twitter
Continuous Improvement
First Call
Key Performance Indicators
Desktop Computers
CRM
Metrics
Technology Solutions
Steering
Hiring
Carriers
Row
Cabletron
Committees
Monitors
Hurricane
Trees
Hdi
Outages
Guidance
Fusion
Local Area Network
Foundation
Customer Satisfaction
Telecommunications
Business Services
Cell
Real Time
Project Leadership
Team Management
Voice
Switches
Reports
Amadeus
County
Ethernet
Strategies
Changepoint
Clinical Support
Medicine
Asset Management
Founding
BMC Remedy
Point of Contact
Status Reports
Contract Negotiation
Surveying
Conferences
VPN
Documentation
Alcatel
System Monitoring
Incident
Capital
Operational Support
Hardware
Written
Software Licensing
Solutions Driven
Switched
Social Media
Video Production
Platinum
Presidency
Yahoo
Coordination
VoIP
Computer Repair
Communication Processes
Moving
Evaluations
Network Infrastructure
Applications
Research Management
Preparedness
Data Analysis
Social Housing
Communication
Schedules
Negotiation
Solutions
Ring
Business Operations
3com
Suite
Risk Assessment
Marketing
ITSMF
Chapters
Professional Services Automation
Project
Newsletters
Distribution Center Operations
Contractual Agreements
Measurements
Rollout
Supports
Engagement
Dashboard
Service Levels
Data Migration
Cloud Computing
Performance Improvement
DS3
Media
LinkedIn
Responsibility
Internal Audit
Membership Growth
Policies and Procedures
Workday
Roadmap
International
Cross Training
Art
Cisco Technologies
Dashboard Metrics
Magazines
Executive Management
Active Directory
Switch
Account Management
Fddi
Curriculum Design
Headcount
Network Connectivity
Graphics
Moves
Support Center
Refresh
Gold
Business Process Re Engineering
Desktop Environment
Academic
Connectivity
Vendor Management
Gigabit Ethernet
Definity
Award Winner
Software Standards
IVR
Sabre
Special Event
Rate
Proposal Writing
Network Communications
Financial Applications
Knowledge Management
Magicians
Risk
Coordinating Meetings
Software Development
Meetings
MIS
Summit
Eligibility
Databases

Eddie Vidal Summary

Eddie Vidal, based in Miami, FL, US, is currently a Director IT Service Management Office at Memorial Healthcare System. Eddie Vidal brings experience from previous roles at Memorial Healthcare System, EJV Corp and Scripps Health (Contractor). Eddie Vidal holds a Bachelors in Management Information Systems @ Florida International University. With a robust skill set that includes Analysis, Budgeting, Budgets, Business Process, Business Process Improvement and more. Eddie Vidal has 3 emails and 4 mobile phone numbers on RocketReach.