Ed Dugan Email
Customer Service Supervisor @ Express Scripts
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Ed Dugan Location
- Salem, OR, US
Ed Dugan Work
- 2022 -now Customer Service Supervisor @
- 2021 -2022 Office Specialist @ State of Oregon
- 2017 -2021 Call Center Operations Site Manager @
- 2016 -2017 Operations Manager @
- 2014 -2017 Operations Manager @
- 2013 -2014 Team Manager @
- 2011 -2013 Team Manager @
Ed Dugan Education
- Fresno City College
Certificate in Computer Networking and PC Repair (Computer Networking and PC Repair)
2007-2009
Ed Dugan Skills
- Workforce Management
- Call Center Development
- Customer Experience
- Avaya
- Outsourcing
- IEX
- Call Centers
- BPO
- Performance Management
- Team Management
- Operations Management
- Process Improvement
- Service Delivery
- Customer Satisfaction
- Contact Centers
- Vendor Management
- Training
- Customer Service
- Project Planning
- Marketing
- Team Leadership
- Construction Management
- Operations
Ed Dugan Summary
- Ed Dugan, based in Salem, OR, US, is currently a Customer Service Supervisor at Express Scripts. Ed Dugan brings experience from previous roles at State of Oregon, Kelly Services and Alorica. Ed Dugan holds a 2007 - 2009 Certificate in Computer Networking and PC Repair in Computer Networking and PC Repair @ Fresno City College. With a robust skill set that includes Workforce Management, Call Center Development, Customer Experience, Avaya, Outsourcing and more. Ed Dugan has 2 emails on RocketReach.
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