Implementation Configuration Analyst @ (April 2015 - March 2018)
Benefits Analyst @ (February 2013 - March 2015)
Senior Health and Welfare and Loa Specialist @ (August 2010 - February 2013)
Human Resources Operations Coordinator Ii @ (January 2005 - July 2010)
Customer Service Representative @ Towers Perrin Contractor (January 2004 - January 2005)
Utilization Review Clerk @ (January 2001 - January 2004)
Ebony Halty Education
University of Phoenix
Bachelors (Business Administration, Management, Business Administration And Management, Business)
2011-2014
Strayer University
Bachelors (Management, Business)
Ebony Halty Skills
Learning Management Systems
Communications Strategy
Implementation Plans
Client Accounts
Conflict Management
Stakeholder Management
Oral Communication
Conflict Resolution
Troubleshooting
Insurance Billing
Service Implementation
Implementation Experience
Organizational Management
Customer Advocacy
Service Operations
Relationship Building
Vendor Relations
Face-to-face Communication
Communication Training
Technical Design
Plan Design
HCM Processes & Forms
Contract Negotiation
Upselling
Customer-Focused Service
End User Training
Vendor Management
Employee Wellness
Attention to Detail
Establishing Relationships
Project Teams
Functionality
Standard Operating Procedure (SOP)
Summaries
Team Management
Project Coordination
Client Requirements
Project Management Software
Outsourcing
Nutrition
Project Work
Critical Thinking
Interpersonal Relationships
Contract Documentation
Payroll Systems
Systems Integration
Customer Requirements
Customer Data Integration
Business Requirements
Acceptance Testing
Account Management
New Client Implementation
Open Enrollment
Communication
Presentations
Direct Client Interaction
Deadline Oriented
Software Implementation
Analytical Skills
Change Management
Training
Benefits Administration
Customer Service
Employee Benefits
Microsoft Excel
Quality Assurance
Insurance
Coaching
Microsoft Office
Business Process Improvement
Call Center
Call Processing
Teamwork
Team Leadership
Multitasking Skills
Payroll
Human Resources
Process Improvement
HRIS
Employee Relations
Time Management
Team Building
Data Entry
Access
Interviews
Service Delivery
SharePoint
Employee Training
Data Analysis
Outlook
Performance Management
Leadership
Onboarding
Mentoring
Call Centers
Microsoft Outlook
Microsoft Access
Client Relations
Customer Relationship Management (CRM)
Project Management
BPO
PowerPoint
PeopleSoft
Employee Engagement
Lotus Notes
Microsoft Word
Business Process
Administration
Health Insurance
Ebony Halty Summary
Ebony Halty, based in Philadelphia, PA, US, is currently a Implementation Manager at Directpath. Ebony Halty brings experience from previous roles at Directpath and Marsh & McLennan Agency. Ebony Halty holds a 2011 - 2014 Bachelors in Business Administration, Management, Business Administration And Management, Business @ University of Phoenix. With a robust skill set that includes Learning Management Systems, Communications Strategy, Implementation Plans, Client Accounts, Conflict Management and more. Ebony Halty has 3 emails and 4 mobile phone numbers on RocketReach.
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