Ebert Herrera Location
Costa Rica
Ebert Herrera Work
- 2022 - now Operations Manager @ Qualfon
- 2021 - 2022 Business Specialist @ CHECKERS INSURANCE
- 2020 - 2021 Public Relations and Business Development Director @ EcoDollar
- 2019 - 2020 Contact Center Manager @ Terranova Diseño de Viajes
- 2014 - 2017 Gerente de Servicios @ El ORBE
- 2013 - 2014 Director de Centro de Contacto @ Uno a Uno Mercadeo de Centroamerica S.A.
- 2012 - 2013 Senior Group Leader @ WNS
- 2009 - 2012 Operations Manager @ Concentrix
- 2008 - 2008 Consultant - Call Centers @ DATACOM
- 1995 - 2005 Operations Manager @ Sykes
Ebert Herrera Education
- Universidad Internacional de las Américas
Bachelor of Business Administration - BBA (Business Administration and Management, General)
2017 - 2019 - ITAN
(Business Administration and Management, General)
1988 - 1991 - .
ITIL Certified (Business Administration and Management, General)
- Camara de Industrias de Costa Rica
Six Sigma
Ebert Herrera Skills
- BPO
- Call Center
- Telecommunications
- Service Delivery
- Outsourcing
- Business Management
- Training & Development
- Quality Management
- Process Improvement
- Project Implementation
Ebert Herrera Summary
Ebert Herrera, based in Costa Rica, is currently a Operations Manager at Qualfon. Ebert Herrera brings experience from previous roles at CHECKERS INSURANCE, EcoDollar, Terranova Diseño de Viajes and Componentes El Orbe, S.A.. Ebert Herrera holds a 2017 - 2019 Bachelor of Business Administration - BBA in Business Administration and Management, General @ Universidad Internacional de las Américas. With a robust skill set that includes BPO, Call Center, Telecommunications, Service Delivery, Outsourcing and more. Ebert Herrera has 2 emails on RocketReach.
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