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Dylan Servantes Location
San Antonio, TX, US
Dylan Servantes Work
Customer Success Manager @ (May 2024 - Present)
Director of Player Services @ (February 2022 - November 2023)
Customer Success Manager @ (April 2019 - February 2022)
Director of Player Relations @ (January 2018 - February 2019)
Director of Customer Support @ (September 2014 - February 2019)
Head of Customer Service @ (May 2013 - September 2014)
Game Support Manager @ (December 2009 - May 2013)
Game Support Lead @ (September 2005 - December 2009)
Senior Game Master @ (April 2004 - September 2005)
Online Support Representative Electronic Arts @ (January 2001 - January 2004)
Dylan Servantes Education
New Horizons Computer Learning Center 1999
San Antonio Community College 1994
Dylan Servantes Skills
Customer Retention
Customer Advocacy
Customer Engagement
Cybersecurity
Python (Programming Language)
SQL
Linux
MMO
Computer Games
Console
Gameplay
MMORPG
Multiplayer
Casual Games
Online Gaming
Video Games
Test Track Pro
Quality Assurance
Social Games
Perforce
Mobile Games
Xbox 360
Game Design
Contact Centers
Social Media Marketing
Digital Marketing
Customer Service
Client Services
Call center start-up
Contract Negotiation
Corporate Communications
Brand Management
Integrated Marketing
Social Media
Fraud Investigations
Gaming
Risk Management
Negotiation
Analytical Skills
Customer Experience
Customer Service Management
Customer Satisfaction
Customer Satisfaction Research
Technical Support
Budgeting
Budget Management
Customer Support
Communication
Management
Customer Relationship Management (CRM)
Two-factor Authentication
Customer Success
Customer Onboarding
Dylan Servantes Summary
Dylan Servantes, based in San Antonio, TX, US, is currently a Customer Success Manager at Field Materials. Dylan Servantes brings experience from previous roles at Hit Factor Inc, Identity Automation and Sixfoot. Dylan Servantes holds a New Horizons Computer Learning Center. With a robust skill set that includes Customer Retention, Customer Advocacy, Customer Engagement, Cybersecurity, Python (Programming Language) and more. Dylan Servantes has 2 emails and 1 mobile phone numbers on RocketReach.
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