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Dustin Walker Location
Harpers Ferry, IA, US
Dustin Walker Work
Sr Director of Operations @ (March 2023 - Present)
Area Director Of Operations @ (September 2021 - March 2023)
Area Director Of Operations @ Sykes Enterprises, Incorporated (April 2017 - September 2021)
Country Manager and Asia Pacific Regional Manager @ (January 2013 - March 2017)
Vendor Manager - Operations @ (March 2010 - February 2013)
Program Manager and Vendor Manager @ (January 2005 - March 2010)
Trainer and Quality Manager @ (January 2003 - October 2005)
Dustin Walker Education
Purdue Global 2013-2014
Cedar Rapids Washington High School 1995-1999
Dustin Walker Skills
Vendor Management
Call Center
Outsourcing
BPO
Service Delivery
Contact Centers
Cross-functional Team Leadership
Sla
Operations Management
Program Management
Workforce Management
Telecommunications
Process Improvement
PMO
Matrix Management
Customer Experience
Customer Satisfaction
VoIP
Troubleshooting
Call Centers
Training
Managed Services
Strategic Partnerships
Team Leadership
Customer Retention
CRM
Networking
Leadership
Business Strategy
Management
Strategy
Team Management
Project Management
Business Process Improvement
Quality Assurance
Business Analysis
Team Building
Account Management
Customer Service
Technical Support
Sales
Marketing
Cross Functional Team Leadership
Public Speaking
Service Operations
Operations
Strategic Planning
Capital
Microsoft Office
Microsoft Excel
Offshoring
Dustin Walker Summary
Dustin Walker, based in Harpers Ferry, IA, US, is currently a Sr Director of Operations at Foundever. Dustin Walker brings experience from previous roles at Sitel Group, Sykes Enterprises, Incorporated and Verizon. Dustin Walker holds a 2013 - 2014 Purdue Global. With a robust skill set that includes Vendor Management, Call Center, Outsourcing, BPO, Service Delivery and more. Dustin Walker has 5 emails and 3 mobile phone numbers on RocketReach.
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