Duane Benson Email & Phone Number
Enterprise Architect @ Five9
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Duane Benson Location
- Lehi, UT, US
Duane Benson Work
- 2020 - now Enterprise Architect @
- 2015 - 2020 Program Manager @
- 2014 - 2015 Strategic Solutions Director, Sales Engineering @
- 2011 - 2014 Consultant Application Programmer @
- 2010 - 2011 Senior Consultant - Enterprise @
- 2009 - 2010 Professional Services Consultant @
- 2000 - 2008 Solutions Consultant and Implementation Engineer @
- 1995 - 2000 General Manager @ Greytech
- 1991 - 1994 Support Technician @ Wordperfect Corp
- now Assistant Lan and Telephony Administrator @
Duane Benson Education
- University of Phoenix
BS / IT
2004 - 2008 - University of Phoenix 2008
- Utah Valley University
- Aspect
- Five9
- Brigham Young University
- GCP
- Coursera
Duane Benson Skills
- IVR
- CTI
- Telephony
- System Deployment
- Workforce Management
- Process Improvement
- SaaS
- Cloud Computing
- Contact Centers
- Integration
- VoIP
- Enterprise Software
- Call Center
- Unified Communications
- Software Project Management
- Vendor Management
- Technical Support
- Disaster Recovery
- ACD
- Call Centers
- SIP
- Project Management
- Troubleshooting
- Security
- Software Documentation
- IP
- Telecommunications
- Data Center
- Pre-sales
- CRM
- Enterprise Architecture
- IT Management
- Customer Experience
- Switches
- SharePoint
- Managed Services
- Solution Architecture
- Storage
- ITIL
- Requirements Gathering
- IT Service Management
- Professional Services
- Service Delivery
- Virtualization
- IT Operations
- Testing
- PMP
- Networking
- Network Design
- Servers
- Information Technology
- Technology
- Program Manager
- Pre Sales
- Services
Duane Benson Summary
- Duane Benson, based in Lehi, UT, US, is currently a Enterprise Architect at Five9. Duane Benson brings experience from previous roles at Five9, Noble Systems, Bank of America and Incontact. Duane Benson holds a 2004 - 2008 BS / IT @ University of Phoenix. With a robust skill set that includes IVR, CTI, Telephony, System Deployment, Workforce Management and more. Duane Benson has 4 emails and 2 mobile phone numbers on RocketReach.
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