Drummond Wilson Email & Phone Number
Vice President of Global Support @ Jitterbit
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Drummond Wilson Location
- Ottawa, ON, CA
Drummond Wilson Work
- 2024 - now Vice President of Global Support @
- 2021 - 2024 Vice President of Support Operations @
- 2016 - 2021 Manager, Technical Support and Services - North America @
- 2018 - 2021 Senior Manager @
- 2016 - 2016 Global Technical Support Manager @ Silent Circle
- 2013 - 2015 Senior Manager, Support and Services @
- 2011 - 2013 Manager of Public SSL Certificate Support and Verification @
- 2011 - 2012 Global Technical Support Manager | PKI, Desktop and toolkits @
- 2010 - 2011 eServices and Operations Manager @
- 2007 - 2010 Global Manager - Self-service and platforms @
- 2002 - 2007 Technical Support Manager @
- 1998 - 2002 Premium Support Product Specialist @
Drummond Wilson Education
- Novatech Computer College
Information System/LAN Specialist
1998 - 1998 - University of New Brunswick
BSc. FE (Forest Engineering)
1983 - 1991
Drummond Wilson Skills
- Net Promoter Score
- CRM
- Management
- Process Improvement
- Quality Assurance
- Enterprise Software
- Cloud Computing
- Product Management
- Technical Support
- Team Leadership
- Solution Selling
- SDLC
- Salesforce.com Administration
- Salesforce.com
- Project Management
- Vendor Management
- Account Management
- Training
- Integration
- Analytics
- Project Planning
- Agile Methodologies
- Team Building
- Software Project Management
- Performance Management
- SaaS
- Security
- Customer Retention
- Customer Satisfaction
- Customer Service
- ITIL
- Continuous Improvement
- Leadership
- Call Centers
- Customer Relationship Management (CRM)
- Software as a Service (SaaS)
- Development
- Customer Relationship Management Crm
- Sales
- Software as a Service Saas
- Business Development
- Support
- Marketing
- MBA
- Services
- Customer Relationship Management
- Software as a Service
Drummond Wilson Summary
- Drummond Wilson, based in Ottawa, ON, CA, is currently a Vice President of Global Support at Jitterbit. Drummond Wilson brings experience from previous roles at Sectigo, Sophos and Silent Circle. Drummond Wilson holds a 1998 - 1998 Information System/LAN Specialist @ Novatech Computer College. With a robust skill set that includes Net Promoter Score, CRM, Management, Process Improvement, Quality Assurance and more. Drummond Wilson has 2 emails and 1 mobile phone numbers on RocketReach.
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Others Named Drummond Wilson
Drummond Wilson
Vice President of Global Support
Ottawa, ON, CA
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