Drew Jones Email & Phone Number
Site Leader @ Concentrix
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Drew Jones Location
- Charlotte, NC, US
Drew Jones Work
- 2017 -now Site Leader @
- 2008 -2017 Vice President Customer Service @
- 2000 -2008 SVP Customer Care @
- 1986 -2000 General Manager Customer Care @
Drew Jones Education
- Elon University
Bachelor of Science - BS (Business Administration and Management, General)
Drew Jones Skills
- Call Center
- Contact Centers
- Customer Experience
- Workforce Management
- Call Centers
- Customer Retention
- ACD
- Outsourcing
- Customer Service
- Financial Services
- Avaya
- BPO
- Sla
- Management
- Service Delivery
- Vendor Management
- CRM
- Offshoring
- Customer Satisfaction
- Process Improvement
- Healthcare
- Customer Relationship Management Crm
- Business Process Improvement
- Microsoft Excel
- Leadership
- Strategic Planning
- Microsoft Word
- Marketing
- Business Development
- Sales
- Customer Relationship Management
Drew Jones Summary
- Drew Jones, based in Charlotte, NC, US, is currently a Site Leader at Concentrix. Drew Jones brings experience from previous roles at Hewitt Associates, LendingTree and Duke Energy. Drew Jones holds a Bachelor of Science - BS in Business Administration and Management, General @ Elon University. With a robust skill set that includes Call Center, Contact Centers, Customer Experience, Workforce Management, Call Centers and more. Drew Jones has 1 emails on RocketReach.
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