Douglas Lim Email & Phone Number
Head Of Customer Service @ TPV (Past)
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Douglas Lim Location
- Singapore
Douglas Lim Work
- 2018 -2021 Head Of Customer Service @
- 2014 -2018 Head of Customer Service: Head of Logistics; Head of Busines Process @
- 2013 -2014 Senior Manager - Customer Service - ASEAN @
- 2009 -2013 Senior Manager - Customer Care - Asia Pacific @
- 2007 -2009 Customer Service Manager - Asia Pacific @
- 2004 -2007 Assistant Manager - Customer Service - Asia Pacific @
- 2000 -2004 Senior Specialist @
Douglas Lim Education
- The University of Queensland
Master's degree (Technology Management)
2003-2005 - National University of Singapore
Bachelor of Science (B.Sc.) (Mathematics and Computer Science)
1995-1998 - CJC
- HIPS
Douglas Lim Skills
- Consumer Electronics
- Customer Experience
- Call Center
- Customer Satisfaction
- Cross-functional Team Leadership
- Process Improvement
- Technical Support
- Retail
- Customer Service
- Account Management
- Call Centers
- Strategy
- Management
- Operations Management
- Project Management
- Business Development
- Cross Functional Team Leadership
- Business Process Improvement
Douglas Lim Summary
- Douglas Lim, based in Singapore, was previously a Head Of Customer Service at TPV. Douglas Lim brings experience from previous roles at Midea Group (Fortune Global 500 Company), ASUS Global Pte Ltd, Logitech and Black & Decker. Douglas Lim holds a 2003 - 2005 Master's degree in Technology Management @ The University of Queensland. With a robust skill set that includes Consumer Electronics, Customer Experience, Call Center, Customer Satisfaction, Cross-functional Team Leadership and more. Douglas Lim has 2 emails on RocketReach.
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