Douglas Lim's Location
Singapore
Douglas Lim's Work
- Head Of Customer Service @ TPV
- Head of Customer Service: Head of Logistics; Head of Busines Process @ MIDEA Group
- Senior Manager - Customer Service - ASEAN @ ASUS
- Senior Manager - Customer Care - Asia Pacific @ Logitech
- Customer Service Manager - Asia Pacific @ Black & Decker
- Assistant Manager - Customer Service - Asia Pacific @ Samsung
- Senior Specialist @ Toshiba America
Douglas Lim's Education
- The University of Queensland
Master's degree (Technology Management)
2003 - 2005 - National University of Singapore / NUS
Bachelor of Science (B.Sc.) (Mathematics and Computer Science)
1995 - 1998 - CJC
- HIPS
Douglas Lim's Skills
- Consumer Electronics
- Customer Experience
- Call Center
- Customer Satisfaction
- Cross-functional Team Leadership
- Process Improvement
- Technical Support
- Retail
- Customer Service
- Account Management
Douglas Lim's Summary
Douglas Lim, based in Singapore, is currently a Head Of Customer Service at TPV, bringing experience from previous roles at Midea Group (Fortune Global 500 Company), ASUS Global Pte Ltd, Logitech and Black & Decker. Douglas Lim holds a 2003 - 2005 Master's degree in Technology Management @ The University of Queensland. With a robust skill set that includes Consumer Electronics, Customer Experience, Call Center, Customer Satisfaction, Cross-functional Team Leadership and more, Douglas Lim contributes valuable insights to the industry. Douglas Lim has 3 emails on RocketReach.
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