2007 -2008 Director of Operations - Customer Care @
2007 -2007 Vendor Manager @
2001 -2007 Business Performance Leader @
Doug Willoughby Education
University of Detroit Mercy
BA (Economics)
The Ohio State University Fisher College of Business
(Marketing)
Mott College
AS (Business Management)
Doug Willoughby Skills
Leadership
Management
Program Management
Project Management
Sales
Business Process
Call Centers
Sales Management
Customer Service
Time Management
Creative Direction
CRM
Direct Marketing
Contact Centers
Lead Generation
Customer Acquisition
Customer Retention
Customer Experience
Cross-functional Team Leadership
Strategy
Marketing Strategy
Account Management
Business Development
Outsourcing
Marketing
Team Leadership
Strategic Planning
Salesforce.com
Process Improvement
Vendor Management
Strategic Partnerships
Call Center
Product Launch
Call Center Development
New Business Development
Forecasting
Inbound Marketing
Operations Management
Product Management
Business Process Improvement
Team Building
Public Speaking
Operations
Cross Functional Team Leadership
Customer Relationship Management Crm
Microsoft Office
Research
Microsoft Word
Customer Relationship Management
Doug Willoughby Summary
Doug Willoughby, based in Nashville, TN, US, is currently a Vice President Member Services at Thrive Market. Doug Willoughby brings experience from previous roles at OceanX, LLC and Guthy-Renker. Doug Willoughby holds a BA in Economics @ University of Detroit Mercy. With a robust skill set that includes Leadership, Management, Program Management, Project Management, Sales and more. Doug Willoughby has 5 emails and 4 mobile phone numbers on RocketReach.
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