2011 -2018 SVP- Business Operations @ Arrow Systems Integration
2007 -2011 Vice President of Services @ Cross Telecom
2001 -2007 Vice President @ ACT
Doug Lang Education
The Ohio State University
Bachelor of Science (B.S.) (Industrial Technology Education)
1989-1994
Doug Lang Skills
Customer Experience Design
Customer Relationship Management (CRM)
Service Operations
Strategic Thinking
Storytelling
Customer Lifecycle Management
Customer Engagement
Customer Advocacy
Team Leadership
Customer Satisfaction
Customer Acquisition
Strategic Planning
Leadership
Product Adoption
Customer Experience
Emerging Technologies
Upselling
Customer Retention
Enterprise Account Management
Strategic Initiatives
Doug Lang Summary
Doug Lang, based in Saint Paul, MN, US, is currently a SVP- Services at SpinSci Technologies LLC. Doug Lang brings experience from previous roles at Secured2 Corporation, Calabrio, Inc., Arrow Systems Integration and Cross Telecom. Doug Lang holds a 1989 - 1994 Bachelor of Science (B.S.) in Industrial Technology Education @ The Ohio State University. With a robust skill set that includes Customer Experience Design, Customer Relationship Management (CRM), Service Operations, Strategic Thinking, Storytelling and more. Doug Lang has 3 emails and 1 mobile phone numbers on RocketReach.
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