2012 -2013 Sr Director - Project Lead for Revenue and Cost Optimization Project @
2009 -2012 Sr Director of Service Delivery and Work at Home Head @
2008 -2009 Special Project Leader @
2002 -2008 Director of Business Development @
2000 -2002 Director of Solution Architecture @
1996 -2000 Director of Technical Support Services @
Doug Berry Education
Westminster College
BS - Information Systems (BS - Information Systems, Computer Science / Business)
Doug Berry Skills
Interpersonal Skills
Solution Selling
Recruiting
Customer Loyalty
Analytical Skills
Leadership Development
Strategy
Project Management
Customer Engagement
Sales
Problem Solving
Artificial Intelligence (AI)
Software as a Service (SaaS)
Target Market Selling
System Performance
Negotiation
Marketing
Customer Success
Business-to-Business (B2B)
Customer Retention
Account Management
Solution Architecture
Leadership
BPO
Outsourcing
Call Centers
Workforce Management
Vendor Management
Offshoring
Transition Management
Service Delivery
Team Management
CRM
Customer Experience
Process Improvement
Contact Centers
Operations Management
Performance Management
Business Process Improvement
Management
Business Development
Lead Generation
Call Center
Business Process
Strategic Planning
Business Transformation
Business Process Outsourcing (BPO)
Customer Relationship Management (CRM)
LEAN Six Sigma
Doug Berry Summary
Doug Berry, based in Rochester, NY, US, is currently a Vice President of Sales and Customer Success at Atain. Doug Berry brings experience from previous roles at TaskUs, Concentrix, Sutherland and Sutherland Global Services. Doug Berry holds a BS - Information Systems in BS - Information Systems, Computer Science / Business @ Westminster College. With a robust skill set that includes Interpersonal Skills, Solution Selling, Recruiting, Customer Loyalty, Analytical Skills and more. Doug Berry has 1 emails and 1 mobile phone numbers on RocketReach.
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