Doug Almond Email & Phone Number
Chief Delivery Officer @ Tele Tech Co Inc
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Doug Almond Location
- Florida, United States
Doug Almond Work
- Chief Delivery Officer @ (April 2026 - Present)
- VP and General Manager West Region @ (October 2022 - April 2026)
- Country Head and VP @ (January 2016 - April 2026)
- SVP Operations @ (January 2013 - January 2016)
- Regional Vice President - International Operations @ APAC Customer Services (January 2008 - January 2012)
- Regional Vice President and Country Manager - Philippines @ Affiliated Computer Services (January 2007 - January 2008)
- Vice President of Operations - Philippines @ (January 2006 - January 2007)
- Director of Operations @ (November 1999 - January 2006)
Doug Almond Education
- Central Piedmont Community College
Doug Almond Skills
- BPO
- Contact Centers
- Outsourcing
- Offshoring
- Operations Management
- P&L Responsibility
- Customer Experience
- Performance Management
- Income Statement
- Call Center Development
- Strategy
- Customer Retention
- CRM
- Lead Generation
- Process Improvement
- Leadership Development
- Leadership
- P&L Management
- Vendor Management
- Customer Satisfaction
- P&L
- Team Leadership
- Call Centers
- Account Management
- Management
- Business Process Improvement
- Customer Engagement
- Social Media
- Public Speaking
- Strategic Planning
- Sales Management
- Customer Service
- Research
Doug Almond Summary
- Doug Almond, based in Florida, United States, is currently a Chief Delivery Officer at TTEC. Doug Almond brings experience from previous roles at Sutherland, Sutherland Global Services, Alorica and APAC Customer Services. Doug Almond holds a Central Piedmont Community College. With a robust skill set that includes BPO, Contact Centers, Outsourcing, Offshoring, Operations Management and more. Doug Almond has 1 emails and 1 mobile phone numbers on RocketReach.
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