Operations Specialist @ (April 1986 - September 1990)
Don Stanley Education
Texas A&M Institute of Electronic Science
Industrial Electronics Technology/Technician
1984-1986
Don Stanley Skills
Account Management
Automation
Business Process Improvement
Change Management
Cloud Computing
Coaching & Mentoring
Collaborative Leadership
Contact Center Management
Customer Engagement
Customer Experience
Customer Experience Management
Customer Journey Mapping
Customer Loyalty
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Support
Driving Results
Enterprise Software
Gainsight
Global Cross-Functional Team Leadership
Global Customer Service
Herpetology
Inspiring Leadership
Leadership
Leading Positive Change
Leading transformational change
Mainframe
Multi-Cultural Team Leadership
Net Promoter Score
Operational Excellence
Operations Management
Organizational Leadership
Pre-sales
Presales Technical Support
Program Management
QlikView
Sales
Salesforce.com
Software Industry
Systems Management
Team Building
Technical Support
Voice of the Customer Analysis
strategy
Workload Automation
Solutions
Strategic Planning
Software
Support
SQL
Don Stanley Summary
Don Stanley, based in College Station, TX, US, is currently a Senior Director Sales Engineering, Americas at Rocket Software. Don Stanley brings experience from previous roles at Rocket Software, Wayfair and CA Technologies. Don Stanley holds a 1984 - 1986 Industrial Electronics Technology/Technician @ Texas A&M Institute of Electronic Science. With a robust skill set that includes Account Management, Automation, Business Process Improvement, Change Management, Cloud Computing and more. Don Stanley has 2 mobile phone numbers on RocketReach.
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