Don Smith Email & Phone Number

Customer Success Manager @ ITC Systems

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Don Smith Location

Toronto, ON, CA

Don Smith Work

Customer Success Manager @ (November 2025 - Present)
Technical Account Manager @ (September 2024 - December 2024)
Pre Post Sales Engineer @ (October 2021 - January 2024)
Technical Support Specialist @ (June 2018 - October 2021)
Systems Administrator @ (December 2011 - October 2016)
Systems Administrator @ (August 2011 - November 2011)
Linux Systems Administrator @ (June 2010 - July 2011)
Systems Engineer @ (March 2009 - June 2009)
Senior Systems Administrator @ Route 1 Inc (April 2008 - January 2009)
Network and Systems Administrator @ (September 2001 - April 2008)

Don Smith Skills

AI Productivity
AI for Sales
Account Management
Artificial Intelligence (AI)
Build Strong Relationships
Business Requirements
CRM Databases
Change Management
Channel Partners
ChatGPT
Client Relations
Communication
Computer Ethics
Consultations
Creative Problem Solving
Creativity and Innovation
Customer Interaction
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Support
Customer-Focused Selling
Demos
Discovery Process
Disk Encryption
Documentation
Enterprise Accounts
Enterprise Solution Design
Firewalls
Generative AI Tools
Generative AI for Sales
IBM AIX
IT Infrastructure Management
Identity and Access Management (IAM)
Implementation Experience
Information Security
Infrastructure
Interpersonal Communication
JavaScript
Jira
Lateral Thinking
Leadership
Linux
Linux server administration
Management
Negotiation
Network Security
Networking
Objection Handling (Sales)
Onboarding
OpenID Connect (OIDC)
Outbound Sales
Passwordless
Persuasive Presentations
Presales
Presentations
Product Presentation
Product Road Mapping
Professional Services
Project Coordination
Project Planning
Proof of Concept
Question-Based Selling
Red Hat Linux
Request for Information (RFI)
Responsible AI
SAML 2.0
SQL
Sales Automation
Sales Engineering
Sales Presentations
Sales Processes
Sales Strategy
Sales Support Tools
Salesforce.com
SecureDoc
SecureDoc Passwordless Authentication
Servers
Shell Scripting
Social Influence
Solutions Engineering
Strategic Planning
Support Services
System Administration
Team Leadership
Technical Demonstrations
Technical Discussions
Technical Liaison
Technical Support
Training
Troubleshooting
Unix
VMware
VMware Infrastructure
Vendor Relations
Written Communication

Don Smith Summary

Don Smith, based in Toronto, ON, CA, is currently a Customer Success Manager at ITC Systems. Don Smith brings experience from previous roles at Adlib, WinMagic and NTT DATA Americas. With a robust skill set that includes AI Productivity, AI for Sales, Account Management, Artificial Intelligence (AI), Build Strong Relationships and more. Don Smith has 1 emails on RocketReach.