Account Executive @ (December 2022 - January 2024)
Customer Success Lead @ (July 2020 - September 2022)
Account Manager @ (July 2018 - July 2020)
Key Account Manager @ (September 2017 - July 2018)
Educational Consultant @ Capital and Letters Academy (November 2013 - July 2017)
Interships and Volunteer Experience @ (September 2010 - May 2011)
Dmitriy Malchenkov Education
Georgetown University
Master's degree (Conflict Resolution)
2010-2012
Rutgers University–New Brunswick
Bachelor's degree (HISTORY)
2007-2010
Dmitriy Malchenkov Skills
Client Accounts
CSM
Email Marketing
Upselling
Renewals
Cross-Selling
Customer Success
Networking
Prospecting Skills
Adult Education
Consulting
Cold Calling
Client Prospecting
Salesforce.com
IT Outsourcing
Mobile Analytics
Enterprise Software
Business-to-Business (B2B)
Software as a Service (SaaS)
Customer Satisfaction
Python (Programming Language)
HubSpot
Contract Negotiation
Translation
Microsoft Excel
International Relations
Russian
Negotiation
Business Development
Interviewing
Management
Blockchain
Artificial Intelligence
Sales
Sales Management
Account Management
Microsoft Office
Public Speaking
Project Management
English
Microsoft Word
Leadership
Business Strategy
Marketing
Recruiting
Start-ups
Team Management
Strategy
Customer Relationship Management (CRM)
Intercom
Dmitriy Malchenkov Summary
Dmitriy Malchenkov, based in Port St. Lucie, FL, US, is currently a Senior Customer Success Manager at Ultimate Bias. Dmitriy Malchenkov brings experience from previous roles at DeskAlerts, MixRank, AppFollow and SmiChrisSoft. Dmitriy Malchenkov holds a 2010 - 2012 Master's degree in Conflict Resolution @ Georgetown University. With a robust skill set that includes Client Accounts, CSM, Email Marketing, Upselling, Renewals and more. Dmitriy Malchenkov has 2 emails and 2 mobile phone numbers on RocketReach.
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