Ditte Vellema Email & Phone Number
Managing Partner @ Customer Contact Company
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Ditte Vellema Location
- Utrecht, Netherlands
Ditte Vellema Work
- 2025 - now Managing Partner @
- 2024 - now Managing Director @
- 2023 - 2024 Director PMO and Transformation @
- 2020 - 2023 Directeur @
- 2022 - 2023 Director People and Transformation @
- 2019 - 2022 Manager WFM @
- 2016 - 2022 Manager Learning and Development @
- 2014 - 2016 Client Director @
- 2013 - 2014 Client Manager @ SNT
- 2012 - 2013 Afdelingshoofd Kennis- en Procesmanagement a.i. @
- 2010 - 2013 Business Change Manager @
- 2009 - 2010 Process Improvement Manager @
- 2009 - 2009 Consultant @
- 2007 - 2008 Restaurant Manager @ Het Stadswijnhuys
Ditte Vellema Education
- TOTE-M
(Customer Journey Mapping)
2012 - 2013 - ProjectsOne
(Lean Management)
2012 - 2012 - COPC inc.
Registered Coordinator CSP Standard release 5.0 (Contact Center Excellence)
2011 - 2011 - De Baak Management Centrum VNO-NCW
(Talent Development SNS REAAL)
2010 - 2011 - SNS REAAL Verander- & Procesmanagement
Yellow belt (Lean Six Sigma)
2010 - 2010 - Rijksuniversiteit Groningen
Bachelor (Business Administration)
2001 - 2009
Ditte Vellema Skills
- Customer Satisfaction
- Leading Change
- People Development
- Customer Service
- Business Process Improvement
- Contact Center Management
- Result Oriented
- Intellectually Curious
- People-oriented
- Operations Management
- Service Management
- Coaching
- Banking
- Change Management
- Customer Experience
- Interim Management
- Process Improvement
- Process Management
- Dutch
- PRINCE2
- People Oriented
Ditte Vellema Summary
- Ditte Vellema, based in Utrecht, Netherlands, is currently a Managing Partner at Customer Contact Company. Ditte Vellema brings experience from previous roles at Uitblinqers, Concentrix, Webhelp Medica and Webhelp. Ditte Vellema holds a 2012 - 2013 TOTE-M. With a robust skill set that includes Customer Satisfaction, Leading Change, People Development, Customer Service, Business Process Improvement and more. Ditte Vellema has 3 emails and 1 mobile phone numbers on RocketReach.
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