Dina Madkour's Location
Egypt
Dina Madkour's Work
- Scheduling and Planning Analyst @ Teleperformance
- Financial Crime Compliance Investigator @ HSBC
- Procurement Specialist @ Teleperformance
- Procurement Coordinator @ Teleperformance
- Scheduling Analyst @ Teleperformance
- Real Time Analyst @ Teleperformance
- French Customer Service Representative @ Teleperformance
- French Sales Representative @ Teleperformance
- Tour Operator @ Elegant Voyages
Dina Madkour's Education
- Ain Shams University
Bachelor of Arts (B.A.) (Tour Guidance, French)
2004 - 2008 - College du Bon Pasteur
High School (General Studies)
1992 - 2004
Dina Madkour's Skills
- Call Centers
- Workforce Management
- Customer Satisfaction
- Contact Centers
- Team Management
- Customer Experience
- Call Center Development
- Operations Management
- Performance Management
- BPO
Dina Madkour's Summary
Dina Madkour, based in Egypt, is currently a Scheduling and Planning Analyst at Teleperformance Egypt, bringing experience from previous roles at HSBC and Teleperformance Egypt. Dina Madkour holds a 2004 - 2008 Bachelor of Arts (B.A.) in Tour Guidance, French @ Ain Shams University. With a robust skill set that includes Call Centers, Workforce Management, Customer Satisfaction, Contact Centers, Team Management and more, Dina Madkour contributes valuable insights to the industry. Dina Madkour has 2 emails on RocketReach.
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