There are two kinds of TEM providers. One gives you a platform and a login. The other does the work. Digital Direction is the second kind - and it makes all the difference. ⠀ Since 2001, we've helped enterprises recover hundreds of millions in telecom costs by acting as a true managed services partner. While competitors hand clients a SaaS tool and leave them to manage carriers, disputes, and invoices on their own, our team operates behind the scenes across the global carrier landscape - doing the heavy lifting so yours doesn't have to. Our Managed TEM solution covers all five pillars of telecom expense management: ⠀ • Monthly Audits - Catching billing errors before they compound • Optimization - Continuously reducing spend across wireline and wireless • Inventory Management - Accurate, maintained, and always current • Invoice Workflow & Approvals - Automated workflows that reduce manual effort by up to 80%, with a proactive pending invoice tracker that eliminates costly late payment fees • Bill Pay - End-to-end payment management with full accountability Beyond TEM, our three core pillars - Managed TEM, Telecom Audits, and Managed Mobility Services - cover the full scope of enterprise telecom management. We're not glorified software vendors. We're carrier babysitters, project managers, escalation specialists, and savings hunters - all in one. $1 billion in recovered savings. 95 Net Promoter Score. 98%+ client retention. 35% average cost savings. The largest telecom audit staff in the industry. Ready to sit back and let us drive? Let's talk. 📍 Chicago, IL | 866-563-6900 | digital-direction.com
Looking for a particular Digital Direction employee's phone or email?
The Digital Direction annual revenue was $8.2 million in 2026.
Bart Zimmerman is the Founder and CEO of Digital Direction.
16 people are employed at Digital Direction.
Digital Direction is based in Chicago, Illinois.
The NAICS codes for Digital Direction are [51731, 5173, 51, 517312, 517].
The SIC codes for Digital Direction are [48, 481].