2018 -2021 Service Delivery Manager - ServiceNow @
2017 -2018 Solution Architect - ServiceNow @
2005 -2017 Senior BMC Remedy Consultant @
Diego Chavez Education
University of Illinois Springfield 2023-2025
DePaul University 2000-2005
Kansai Gaidai University 2003-2004
Diego Chavez Skills
ITIL v3 Foundations
ARS Remedy 6.3, 7.0, 7.1, 7.5, 7.6
ITSM
CMDB
Windows Server
Unix/Linux
MSSQL Server
Oracle Database
IT Service Management
BMC Remedy
ITIL
7.6
7.5
7.1
7.0
Ars Remedy 6.3
Diego Chavez Summary
Diego Chavez, based in Schaumburg, IL, US, is currently a Principal Platform Architect - ServiceNow at Konversational - The ServiceNow Customer Workflow Experts. Diego Chavez brings experience from previous roles at Schneider Electric, Optum and Highmetric. Diego Chavez holds a 2023 - 2025 University of Illinois Springfield. With a robust skill set that includes ITIL v3 Foundations, ARS Remedy 6.3, 7.0, 7.1, 7.5, 7.6, ITSM, CMDB, Windows Server and more. Diego Chavez has 2 emails and 2 mobile phone numbers on RocketReach.
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