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Didier Hermann Location
Strasbourg, Grand Est, FR
Didier Hermann Work
2018 -now Support Account Manager and Customer Success Manager @
2010 -2018 Support Account Manager @
2008 -2010 Service Delivery Manager @
2002 -2008 Service Account Manager @
2005 -2007 Worldwide Fly and Fix support Engineer @
2000 -2002 Onsite proactive support Engineer @
1996 -2000 UNIX System Administrator @ Ariane Ingenierie
1993 -1996 Network Engineer @
Didier Hermann Skills
Service Delivery
ITIL
Enterprise Software
Account Management
Technical Support
Management
Customer Satisfaction
Networking
IT Service Management
Virtualization
Solution Selling
Integration
Executive Level Communication
Escalations Management
Network Security
Information Security
Cloud Computing
Software as a Service (SaaS)
Data Center
Pre-sales
Software As A Service Saas
Microsoft Word
Java
SQL
Pre Sales
Software as a Service
Didier Hermann Summary
Didier Hermann, based in Strasbourg, Grand Est, FR, is currently a Support Account Manager and Customer Success Manager at Oracle. Didier Hermann brings experience from previous roles at Oracle and Sun Microsystems. With a robust skill set that includes Service Delivery, ITIL, Enterprise Software, Account Management, Technical Support and more. Didier Hermann has 1 emails on RocketReach.
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