Operations Manager @ (August 2021 - February 2024)
BPO Supervisor and Facilitator @ (August 2016 - September 2020)
Training Administrator and Training Specialist @ (November 2012 - August 2016)
Team Lead @ (October 2007 - November 2012)
Devona Orchard Education
University of New Brunswick
BA with Honours (Psychology)
1992-1996
Dalhousie University
Devona Orchard Skills
Retail
E-commerce
Inventory Management
Customer Service
Microsoft Office
Microsoft Excel
Analytics
Agile Methodologies
Management
Social Media
Forecasting
Process Improvement
Microsoft Word
PowerPoint
Customer Experience
Customer Satisfaction
Training
Performance Management
Team Leadership
Time Management
Quality Assurance
Call Centers
Leadership
Team Building
Coaching
Project Management
E Commerce
Devona Orchard Summary
Devona Orchard, based in Halifax Regional Municipality, NS, CA, is currently a Operations Manager at Everest Solutions. Devona Orchard brings experience from previous roles at Lifetouch, NTT DATA Americas and Walgreens. Devona Orchard holds a 1992 - 1996 BA with Honours in Psychology @ University of New Brunswick. With a robust skill set that includes Retail, E-commerce, Inventory Management, Customer Service, Microsoft Office and more. Devona Orchard has 3 emails on RocketReach.
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