Customer Success Manager @ (May 2021 - November 2022)
Sr. Client Success Manager @ (August 2020 - May 2021)
Customer Success Manager @ (August 2020 - May 2021)
Client Success Manager @ (May 2019 - July 2020)
Customer Success Manager @ (May 2019 - July 2020)
Customer Success Manager @ (March 2018 - May 2019)
Sales Development Representative @ (May 2017 - February 2018)
Mayor @ (October 2016 - May 2017)
Intern @ (May 2016 - August 2016)
Devon Falk Education
American University
Masters of Arts in Teaching (Secondary Education)
2021-2023
James Madison University
Bachelor of Arts (Communication, General)
Hillsborough High School
High School Diploma
Devon Falk Skills
Key Performance Indicators
Product Adoption
Build Strong Relationships
Lesson Planning
Teaching
Speech Communications
Writing
Rhetorical Analysis
Sales
Cold Calling
Social Media
Research
E-Learning
Account Management
Customer Satisfaction
Customer Retention
Customer Experience
Customer Engagement
Customer Relationship Management (CRM)
Writing/Editing
Project Management
Project Planning
Software as a Service (SaaS)
Microsoft Office
Microsoft PowerPoint
Microsoft Excel
Microsoft Word
HubSpot
Public Speaking
Creative Problem Solving
Interpersonal Skills
Leadership
Customer Service
Management
Time Management
Teamwork
Customer Support
Presentation Skills
Relationship Building
Presentations
Problem Solving
Argumentation
Sales Development
Adaptive Learning
Persuasion
Messaging
Software Sales
Qualifying Prospects
Web Design
Blogging
Salesforce.com
Business Development
Business-to-Business (B2B)
Customer Experience Management
Customer Follow-Up
Customer Satisfaction (CSAT)
Inbound Lead Generation
Mindfulness
Sales Operations
Strategic Communications
Devon Falk Summary
Devon Falk, based in New York, NY, US, is currently a Manager, Client Success at Vivvi. Devon Falk brings experience from previous roles at Stoney Clover Lane, LinkedIn Local, Wall Street Prep and Six Red Marbles. Devon Falk holds a 2021 - 2023 Masters of Arts in Teaching in Secondary Education @ American University. With a robust skill set that includes Key Performance Indicators, Product Adoption, Build Strong Relationships, Lesson Planning, Teaching and more. Devon Falk has 2 emails and 1 mobile phone numbers on RocketReach.
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