Northpass Information

Northpass, now part of Gainsight, is the market-leading digital customer education and training platform. We empower businesses to elevate their customer experience and optimize operational efficiency through digital learning. Iconic brands, including Walmart and Johnson & Johnson, and hundreds of growth businesses, like Pipedrive and Freshworks, choose Northpass to power their digital customer academies. Our award-winning platform and expert services give companies a surefire path to transform outdated customer training methods into modern digital education and training programs that match how customers want to learn today and improve training efficiency, effectiveness, and reach. Together with Gainsight, we're on a mission to make digital customer education a mission-critical function of every customer success team.