Design Laboratory Inc. Information

Design Laboratory (DLI) helps public sector agencies and enterprise organizations navigate complex change through the disciplined application of people, process, and technology. Founded in 1995, DLI has spent three decades helping clients deliver large-scale initiatives in highly regulated, technically complex, and publicly accountable environments. We combine management consulting, organizational change, and technology expertise to help clients move from strategy to successful implementation. Our services include: • Responsible AI & Privacy: AI governance, ethics reviews, privacy compliance, Responsible AI adoption, and enterprise AI enablement • Technology Consulting & Data Solutions: Data science, analytics, business intelligence, software development, and technical program delivery • Program & Project Management: Large-scale technology, business transformation, and operational improvement initiatives • Organizational Change & Leadership: Leadership coaching, change management, training, communications, and workforce readiness programs • Compliance & Risk Management: Privacy, security, certification, and supplier assurance programs • Technology transformation succeeds only when people are prepared to adopt it, which is why program delivery, organizational change, leadership development, and learning strategy are integrated across everything we do. Our clients have trusted us with long-term engagements spanning Responsible AI, privacy, data science, technology modernization, leadership development, and organizational effectiveness. We have supported organizations including Microsoft, Amazon, Airbnb, Expedia, Carnival Cruise Lines, and Sound Transit, along with public agencies across Washington State and numerous mission-driven organizations. DLI is a certified Women's Business Enterprise (OMWBE, WBENC, WOSB) and is listed on City of Seattle consultant rosters for Information Technology, Project Management, and Technical Writing.