Derick Jones Email & Phone Number
Director, Customer Experience Center @ Fujitsu
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Derick Jones Location
- Châteauguay, QC, CA
Derick Jones Work
- 2026 -now Director, Customer Experience Center @
- 2025 -2026 Senior Director, Technical Support @
- 2022 -2025 Senior Director, M365 Support @
- 2017 -2022 Principal, Deal Readiness and Assurance @
- 2014 -2017 Senior Manager - Global Service Desk @
- 2013 -2014 Service Desk Center of Excellence Lead, Europe and Latin America @
- 2012 -2013 Regional Lead, Americas Service Desk @
- 2009 -2012 Centre Manager and Senior Manager - Service Desk @
- 2007 -2009 Account Relationship Manager @
- 2004 -2007 Operations Manager @
- 1999 -2004 Supervisor @ Global Crossing
Derick Jones Skills
- IT Strategy
- Information Technology
- IT Outsourcing
- Service Desk
- ITIL
- Incident Management
- Business Development
- Team Management
- Team Leadership
- Process Improvement
- Offshoring
- IT Operations
- Business Process
- BMC Remedy
- Sla
- Service Management
- Business Process Improvement
- Management
- Knowledge Management
- Outsourcing
- Service Delivery
- Call Centers
- IT Management
- IT Service Management
Derick Jones Summary
- Derick Jones, based in Châteauguay, QC, CA, is currently a Director, Customer Experience Center at Fujitsu. Derick Jones brings experience from previous roles at Sherweb, DXC Technology and CSC. With a robust skill set that includes IT Strategy, Information Technology, IT Outsourcing, Service Desk, ITIL and more. Derick Jones has 5 emails and 1 mobile phone numbers on RocketReach.
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Top Fujitsu Employees
Daiki Masumoto
Fellw, SVP, Head of Converging Technologies Laboratory
Kanagawa Prefecture, Japan
Leena Soni
CEO Office
Tokyo, JP
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