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Derick Jones Location
Cypress, TX, US
Derick Jones Work
Sr. Director of Service Delivery @ (August 2025 - Present)
Senior IT Service Desk Manager @ (October 2021 - August 2025)
Systems Administrator II - Collaborations Engineer @ (November 2019 - October 2021)
Information Technology Help Desk Manager @ (July 2016 - November 2019)
Technical Services Manager @ (September 2015 - July 2016)
Systems Engineer @ (April 2011 - November 2011)
Service Desk Analyst @ (November 2007 - April 2011)
Service Desk Manager @ (November 2007 - September 2015)
Derick Jones Education
University of Phoenix
Bachelor of Science (BS) (Business Administration / E-Business)
2004-2006
Prairie View A&M University
(Management Information Systems, General)
1995-2000
Derick Jones Skills
Microsoft Office
VPN
Project Management
Troubleshooting
Service Desk Management
Managed Services
Windows Server
Help Desk Support
Network Security
Service Level Management
ITIL v3 Foundations Certified
ITSM
Employee Management
Active Directory
Customer Service
Sla
Service Desk
VMware
Windows
Hdi Support Center Manager Certified
Derick Jones Summary
Derick Jones, based in Cypress, TX, US, is currently a Sr. Director of Service Delivery at Anatomy IT. Derick Jones brings experience from previous roles at ChampionX, TETRA Technologies, Inc. and Alert Logic. Derick Jones holds a 2004 - 2006 Bachelor of Science (BS) in Business Administration / E-Business @ University of Phoenix. With a robust skill set that includes Microsoft Office, VPN, Project Management, Troubleshooting, Service Desk Management and more. Derick Jones has 1 emails and 2 mobile phone numbers on RocketReach.
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