Derek Osborn Email & Phone Number
Senior Incident and Problem Manager @ Computershare
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Derek Osborn Location
- Melbourne, VIC, AU
Derek Osborn Work
- 2025 - now Senior Incident and Problem Manager @
- 2024 - 2025 Change, High Priority Incident and Problem Manager @
- 2019 - 2024 Global Incident, Problem and Service Level Manager @
- 2018 - 2019 Project Stream Lead - Service Management Specialist @
- 2016 - 2019 Major Incident and Problem Manager @
- 2015 - 2016 Incident and Problem Manager @
- 2014 - 2015 Consultant @
- 2012 - 2013 Team Leader, 24x7 Wintel Server Support Team @ HP Enterprise Services
- 2010 - 2010 Service Support Analyst (Change Process Owner, Problem and Incident Management Coordinator) @
- 2009 - 2009 Change, Incident and Problem Coordinator @
- 2007 - 2008 Business Analyst @
- 2006 - 2007 Business Support Consultant @
- 2005 - 2006 Service Management Analyst @
- 2003 - 2005 Senior IT Service Consultant @
- 1999 - 2003 IT Specialist @
- 2010 - 2012 Data Center and Customer Delivery Manager @ Adam Internet
- 1998 - 1999 Internal Systems Administrator @ Praxa Ltd
Derek Osborn Education
- Western Sydney University
Bachelor of Business - Information Systems (Deferred)
1999 - 1999 - TAFE SA
(Associate Diploma in Information Systems)
1994 - 1995 - TAFE SA
(Electronics Orientation Course)
1993 - 1993
Derek Osborn Skills
- ITIL
- Service Delivery
- IT Service Management
- Data Center
- Integration
- Incident Management
- Service Management
- Change Management
- Process Improvement
- Information Technology
- Software Documentation
- Disaster Recovery
- Active Directory
- System Deployment
- PMO
- Service Desk
- CRM
- Management
- Business Analysis
- IT Management
- Project Management
- Resource Management
- Enterprise Software
- Project Delivery
- Solution Architecture
- Technical Support
- IT Operations
- Problem Management
- Vendor Management
- Outsourcing
- Hardware
- Analysis
- Leadership
- Managed Services
- Virtualization
- ITIL Certified
- Team Management
- Major Incident Management
- PowerPoint
- SQL
Derek Osborn Summary
- Derek Osborn, based in Melbourne, VIC, AU, is currently a Senior Incident and Problem Manager at Computershare. Derek Osborn brings experience from previous roles at GPC Asia Pacific, Flexera and Australia Post. Derek Osborn holds a 1999 - 1999 Bachelor of Business - Information Systems (Deferred) @ Western Sydney University. With a robust skill set that includes ITIL, Service Delivery, IT Service Management, Data Center, Integration and more. Derek Osborn has 3 emails on RocketReach.
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