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Derek Heard Location
Trumbull, CT, US
Derek Heard Work
2022 -now Sr. Program Manager Business Process - Continuous Improvement @
2005 -now President of the Board of Directors @
2021 -2022 Account Executive - Pratt and Whitney Account @
2016 -2021 Director, Global Delivery Executive - RTX Account @
2013 -2016 Director, Global Account Manager @
2007 -2013 Global Service Executive @
2004 -2007 Site Manager\Web Hosting Program Manager @
2000 -2004 Workflow Manager @
1995 -2000 Sr. Systems Analyst @
1991 -1995 Supervisor, Operations Services @
Derek Heard Education
American InterContinental University
MBA (Management)
2003-2004
Worcester Polytechnic Institute
BS (Industrial Engineering)
1986-1991
Derek Heard Skills
Process Improvement
Vendor Management
IT Service Management
IT Strategy
IT Outsourcing
ITIL
Program Management
Project Portfolio Management
Data Center
IT Management
Service Delivery
Design
Industrial Engineering
Business Analysis
Cloud Computing
Disaster Recovery
Business Process Improvement
Derek Heard Summary
Derek Heard, based in Trumbull, CT, US, is currently a Sr. Program Manager Business Process - Continuous Improvement at DXC Technology. Derek Heard brings experience from previous roles at Trumbull Loves Children, Inc., DXC Technology and CSC. Derek Heard holds a 2003 - 2004 MBA in Management @ American InterContinental University. With a robust skill set that includes Process Improvement, Vendor Management, IT Service Management, IT Strategy, IT Outsourcing and more. Derek Heard has 3 emails and 1 mobile phone numbers on RocketReach.
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