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Deonna Smith Location
Perris, CA, US
Deonna Smith Work
Customer Service Representative @
E commerce @ (September 2024 - Present)
Customer Service Representative @ (September 2024 - Present)
Customer Service Representative @ (September 2022 - September 2024)
Deonna Smith Skills
Account Management
Active Listening
Administrative Assistance
Analyze Information
Artificial Intelligence (AI)
Attention to Detail
Attitude Change
Business Requirements
Cameras
Chat
Clarity
Clerks
Communication
Computer Literacy
Confidentiality
Conflict Resolution
Contact Centers
Continuous Improvement
Continuous Process Improvement
Creative Problem Solving
Critical Thinking
Customer Experience
Customer Facing Roles
Customer Follow-Up
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Support
Customer-Focused Service
Data Entry
Desktop Computers
Difficult Situations
E-Commerce
Easily Adaptable
Emotional Intelligence
Employee Training
External Clients
Functionality
Interpersonal Skills
Job Skills
Knowledge Acquisition
Laptops
Leadership
Microsoft Applications
Microsoft Excel
Microsoft Office
Office Administration
Online Data Entry
Online Support
Oral Communication
Order Management
Organization Skills
Phone Etiquette
Photocopiers
Problem Solving
Product Service
Professional Manner
Professional Skills
Quick Thinking
Receptionist Duties
Research Skills
Resolutions
Resolving Issues
Service Work
Skilled Multi-tasker
Solid Professional Standards
Spreadsheets
Teamwork
Technical Support
Time Management
Training
Voice of the Customer
Warranties
Webcam
Word Processing
Written Communication
Deonna Smith Summary
Deonna Smith, based in Perris, CA, US, is currently a Customer Service Representative at Kapsch TrafficCom North America. Deonna Smith brings experience from previous roles at Skechers and 91 Express Lanes. With a robust skill set that includes Account Management, Active Listening, Administrative Assistance, Analyze Information, Artificial Intelligence (AI) and more. Deonna Smith has 2 emails on RocketReach.
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