Deep Kanwar Email & Phone Number
Vice President - Head of Care Operations and Customer Experience @ Reliance Jio Infocomm Limited
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Deep Kanwar Location
- India
Deep Kanwar Work
- 2022 -now Vice President - Head of Care Operations and Customer Experience @
- 2021 -2022 Vice President Operations and Growth @
- 2018 -2021 Founder - Vice President Ops and Biz Transformation @
- 2017 -2018 Vice President – Service Delivery and Sales Leader @
- 2015 -2016 Vice President - PTS and CRM @
- 2012 -2015 Director - Operations, Sales and Solution (APAC, LATAM and EMEA Solutions) at Sitel @
- 2010 -2012 Director - Operations (APAC) @
- 2006 -2010 Service Delivery Head - TELCO Operations @
- 2005 -2006 Sr. Manager @
- 2003 -2005 Manager Operations @
- 2001 -2003 Team Leader @ Convergys
- 1998 -2001 Program Manager @ Age Computeronix
Deep Kanwar Education
- Deptt. Of Electronics
Master of Computer Applications (MCA) (Computer Science)
1999-2001 - Fr. Agnel
Bachelor of Technology (B.Tech.) (Computer Engineering)
1995-1999 - Springdales School
Non-Medical (Engineering)
1992-1995
Deep Kanwar Skills
- Change Management
- Employee Engagement
- Process Improvement
- Operational Excellence
- P&L Management
- Management Consulting
- Performance Management
- Team Management
- Outsourcing
- Six Sigma
- Customer Satisfaction
- Management
- Training
- Leadership
- Customer Service
- CRM
- Workforce Management
- Business Process
- Strategy
- Operations Management
- Vendor Management
- Coaching
- Call Centers
- BPO
- Service Delivery
- Program Management
- EMEA
- Operations
- Offshoring
- Business Process Outsourcing Bpo
- Sales
- Customer Relationship Management Crm
- Contact Centers
- Solutions
- LATAM
- Business Process Improvement
- Marketing
- Business Strategy
- Business Analysis
- Business Process Outsourcing
- Customer Relationship Management
Deep Kanwar Summary
- Deep Kanwar, based in India, is currently a Vice President - Head of Care Operations and Customer Experience at Reliance Jio Infocomm Limited. Deep Kanwar brings experience from previous roles at [24]7.ai, Confidential and Sitel. Deep Kanwar holds a 1999 - 2001 Master of Computer Applications (MCA) in Computer Science @ Deptt. Of Electronics. With a robust skill set that includes Change Management, Employee Engagement, Process Improvement, Operational Excellence, P&L Management and more. Deep Kanwar has 2 emails on RocketReach.
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