Dee Pasamonte Email & Phone Number
Client Success Consultant @ Origo BPO - Remote Teams For Mid-Market Companies
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Dee Pasamonte Location
- United States
Dee Pasamonte Work
- Client Success Consultant @ (June 2024 - Present)
- Regional Senior Manager for Customer Experience @ (April 2020 - August 2023)
- Manager, Employee Engagement @ (May 2019 - March 2020)
- Senior Project Manager, Transformation and Change @ (January 2017 - May 2018)
- Program Manager, VOC and Broadband Transformation @ (April 2015 - January 2017)
- Head, Customer Intelligence and Employee Engagement @ (August 2012 - April 2015)
- Business Process Analyst @ (June 2011 - August 2012)
- Project Manager @ (September 2009 - May 2011)
- Operations Manager @ (August 2008 - September 2009)
- Site Quality Manager - Asia Pacific Region @ (February 2007 - July 2008)
- Quality Assurance Supervisor @ (February 2007 - July 2008)
- Quality Assurance Professional @ (October 2005 - February 2007)
- Quality Assurance Professional @ (May 2004 - January 2005)
- Customer Interaction Associate @ (August 2003 - May 2004)
Dee Pasamonte Education
- Polytechnic University of the Philippines
Bachelor of Science (B.S.) (Industrial Psychology)
Dee Pasamonte Skills
- Client Services
- Conflict Management
- Metrics Reporting
- Interpersonal Skills
- Continuous Process Improvement
- Net Promoter Score
- Teamwork
- Presentation Skills
- Job Satisfaction
- Performance Appraisal
- Service Recovery
- People Management
- Service-Level Agreements (SLA)
- Coaching
- Team Building
- Analytical Skills
- Employee Engagement
- Operational Excellence
- Escalation Process
- Customer Satisfaction
- Vendor Relations
- Problem Solving
- Customer Service
- Leadership
- Team Leadership
- Cross-functional Team Leadership
- Multi-cultural Team Management
- Transformation and Change
- Strategic management
- Operations Management
- Program Management
- Customer Experience
- Vendor Management
- Service Delivery
- Process Improvement
- Call Centers
- Telecommunications
- Project Management
- Business Analysis
- Performance Management
- Management
- Business Process Improvement
- ITIL
- Business Strategy
- Scrum
- Supply Chain Management
- Cybersecurity
- Artificial Intelligence (AI)
- Business Process Automation
- Responsible AI
- Agile Project Management
Dee Pasamonte Summary
- Dee Pasamonte, based in United States, is currently a Client Success Consultant at Origo BPO - Remote Teams For Mid-Market Companies. Dee Pasamonte brings experience from previous roles at Lalamove, StarHub, QBE Insurance and Globe Telecom. Dee Pasamonte holds a Bachelor of Science (B.S.) in Industrial Psychology @ Polytechnic University of the Philippines. With a robust skill set that includes Client Services, Conflict Management, Metrics Reporting, Interpersonal Skills, Continuous Process Improvement and more. Dee Pasamonte has 3 emails and 1 mobile phone numbers on RocketReach.
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