Debra Vickers Email & Phone Number
Transformation Manager @ Severn Trent
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Debra Vickers Location
- United Kingdom
Debra Vickers Work
- Transformation Manager @ (March 2024 - Present)
- Transformation Project Lead @ (June 2020 - May 2023)
- Transformation UK Operational and Commercial @ (April 2019 - May 2020)
- Head of Mid-Large Customer Operations @ (February 2018 - March 2019)
- Head of Corporate Customer Operations @ (June 2015 - January 2018)
- Customer Service and Credit Management Risk @ (August 2014 - May 2015)
- Change Delivery Manager @ (January 2014 - July 2014)
- Customer Service Manager @ (August 2010 - December 2013)
- I and C Groups Section Manager @ (January 2008 - July 2010)
- Customer Contact Manager @ (March 2006 - December 2007)
- Registrations and Contract Data Manager @ (June 2005 - February 2006)
- Customer Service Team Manager @ (March 2001 - May 2005)
- Senior Customer Service Executive @ (September 1999 - March 2001)
- Finance Manager @ (June 1996 - August 1999)
- Customer Service @ (August 1989 - May 1996)
Debra Vickers Education
- Lincoln Christ Hospital School 1985-1989
- Lincoln College
BTEC (Business & Finance)
Debra Vickers Skills
- Account Management
- Budget Control
- Budget Forecasting
- Budget Management
- Business Analysis
- Business Process Improvement
- Business Relationship Management
- Business Strategy
- Business Transformation
- Change Management
- Coaching & Mentoring
- Collaborative Problem Solving
- Commercial Management
- Communication
- Contact Centers
- Continuous Improvement
- Contract Management
- Contract Negotiation
- Credit Risk Management
- Customer Experience
- Customer Experience Management
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Service Operations
- Customer-focused Service
- Driving Results
- Employee Engagement
- Energy
- Financial Planning
- Graduate Recruitment
- Leadership
- Litigation Management
- Management
- Operational Risk Management
- Outsourcing
- People Development
- People Management
- Performance Management
- Personal Development
- Problem Solving
- Process Improvement
- Project Delivery
- Project Management
- Recruiting
- Relationship Building
- Stakeholder Management
- Strategy
- Team Leadership
- Team Management
- Third Party Relationships
Debra Vickers Summary
- Debra Vickers, based in United Kingdom, is currently a Transformation Manager at Severn Trent. Debra Vickers brings experience from previous roles at E.ON UK. Debra Vickers holds a 1985 - 1989 Lincoln Christ Hospital School. With a robust skill set that includes Account Management, Budget Control, Budget Forecasting, Budget Management, Business Analysis and more. Debra Vickers has 1 emails and 1 mobile phone numbers on RocketReach.
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