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Deborah Koch Location
Clayton, WI, US
Deborah Koch Work
Virtual CIO @ (December 2025 - Present)
Director of IT Operations @ (December 2025 - December 2025)
Director of Information Technology @ (January 2022 - March 2025)
Director Information Technology Services @ (June 2020 - December 2021)
Senior Information Technology Manager @ (February 2018 - May 2020)
Senior Technical Support Analyst @ Optum and UHC (January 2012 - May 2017)
Senior Technical Support Analyst @ Optum and UHC (January 2009 - January 2012)
Deborah Koch Education
University of Minnesota
Marketing
1982-1984
Deborah Koch Skills
Application Deployment
Application Development
Build Strong Relationships
Business Analysis
Business Process Improvement
Business Readiness
Business Relationship Management
Business Requirements
Business Transformation
Call Center Development
Change Management
Clinical Quality Improvement
Clinical Training
Customer Escalation Management
Customer Experience
Customer Experience Management
Customer Journeys
Customer Relationship Management (CRM)
Customer Service
Customer Service Operations
Data Analysis
Employee Relations
End User Training
Engineering Change Management
Exceeding Targets
Global Leadership
Healthcare
IT & Business Strategy Alignment
IT Enabled Business Transformation
IT Operations Management
IT Optimisation
IT Relationship Management
IT Security Operations
IT Service Management
Incident Management
Integrating Acquisitions
Leadership
Manufacturing Process Improvement
Microsoft Office
Multi-cultural Team Management
Operations Research
Problem Management
Process Analysis
Productivity Improvement
Project Management
Root Cause Analysis
Service Delivery
Service Orientation (Social)
Stakeholder Engagement
Strategic IT Management
Strategic Planning
Support Analysts
System Monitoring
Team Building
Technical Support
Technology Enabled Business Transformation
Technology Implementation
Voice of the Customer Analysis
Deborah Koch Summary
Deborah Koch, based in Clayton, WI, US, is currently a Virtual CIO at SYAND Corporation. Deborah Koch brings experience from previous roles at Optum. Deborah Koch holds a 1982 - 1984 Marketing @ University of Minnesota. With a robust skill set that includes Application Deployment, Application Development, Build Strong Relationships, Business Analysis, Business Process Improvement and more. Deborah Koch has 1 emails on RocketReach.
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