Deb Dutta Email & Phone Number
Global Head, Quality and WFM at FPS @ Full Potential Solutions
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Deb Dutta Location
- Bengaluru, KA, IN
Deb Dutta Work
- 2024 -now Global Head, Quality and WFM at FPS @
- 2021 -2024 Global Head, Quality @
- 2019 -2020 Senior Vice President, Quality @
- 2018 -2019 Vice President, Training and Quality @ Aegis Ltd
- 2016 -2017 Vice President, Training and Quality @ Aegis Ltd
- 2013 -2016 Vice President, Quality @ Aegis Ltd
- 2010 -2013 Associate Vice President @ Aegis Ltd
- 2008 -2010 Senior Manager Service Quality @ FIRSTSOURCE
- 2002 -2008 Deputy Manager Quality @
Deb Dutta Education
- Symbiosis Centre for Distance Learning
Corporate Post Graduate Diploma in Business Administration (Human Resources)
2003-2005 - Bharathidasan University
BE (Electronics & Communication)
1997-2001
Deb Dutta Skills
- Team Management
- Service Delivery
- BPO
- Outsourcing
- Transition Management
- MIS
- Call Center
- Screening
- Microsoft Office
- Vendor Management
- Root Cause Analysis
- COPC
- Business Process Improvement
- Process Excellence
- Service Level Management
- CRM
- Management
- Process Improvement
- Talent Acquisition
- Coaching
- Sla
- Operating Systems
- Soft Skills
- Call Centers
- Customer Support
- Offshoring
- Business Process Management
- Workforce Management
- Software Quality Assurance
- Project Planning
- Employee Engagement
- Operations Management
- Team Leadership
- Procurement
- Quality Assurance
- Performance Management
- Continuous Improvement
- Microsoft Excel
- Operational Excellence
- Process Consulting
- Global Delivery
- Quality Management
- Process Management
- Six Sigma
- Customer Relationship Management (CRM)
- Business Process Outsourcing (BPO)
- Management Information Systems (MIS)
- Team Building
- Project Management
- Management Information Systems Mis
- Business Process Outsourcing Bpo
- Government
- Customer Relationship Management Crm
- Customer Relationship Management
- Business Process Outsourcing
- Management Information Systems
Deb Dutta Summary
- Deb Dutta, based in Bengaluru, KA, IN, is currently a Global Head, Quality and WFM at FPS at Full Potential Solutions. Deb Dutta brings experience from previous roles at TaskUs, STARTEK and Aegis Ltd. Deb Dutta holds a 2003 - 2005 Corporate Post Graduate Diploma in Business Administration in Human Resources @ Symbiosis Centre for Distance Learning. With a robust skill set that includes Team Management, Service Delivery, BPO, Outsourcing, Transition Management and more. Deb Dutta has 1 emails and 1 mobile phone numbers on RocketReach.
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