Dean Shaw Email & Phone Number
Customer Advocacy Lead - Western US and Canada @ Genesys
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Dean Shaw Location
- Chapel Hill, NC, US
Dean Shaw Work
- Customer Advocacy Lead - Western US and Canada @ (May 2025 - Present)
- Global Customer Advocacy Program Lead @ (September 2023 - June 2025)
- Interview and Content Creator @ Jam and Toast (May 2023 - Present)
- Sr. Manager - Customer Marketing and Advocacy @ (March 2022 - August 2023)
- Global Advocacy Program Manager @ (October 2020 - March 2022)
- Global Webinar Program Manager @ (June 2018 - March 2022)
- Virtual Events Program Manager @ (February 2020 - March 2021)
- Voice of Customer Program Manager @ (June 2016 - May 2018)
- Global Chat Program Manager @ (April 2011 - June 2016)
- Chat Program Manager @ (November 2008 - March 2011)
- Sr. Manager - Global Digital Analytics Program @ (August 2006 - October 2008)
- Speaker @ Conference Speaker (January 2013 - January 2021)
- Advisor @ (October 2018 - December 2020)
Dean Shaw Education
- Bowling Green State University - Schmidthorst College of Business
MBA (Economics)
- Bowling Green State University
BSBA (Marketing and International Business)
- Audencia – Ecole Supérieure de Commerce de Nantes
Student Exchange Program (European Markets and European Management Strategy)
Dean Shaw Skills
- Web Analytics
- Cross-functional Team Leadership
- Strategic Planning
- Market Planning
- Key Account Management
- Digital Marketing
- Analytics
- Product Management
- Product Marketing
- SaaS
- Marketing Strategy
- E-commerce
- Mobile Marketing
- Blogging
- Strategic Partnerships
- Lead Generation
- New Media
- SEM
- Start-ups
- Integrated Marketing
- Account Management
- Artificial Intelligence (AI)
- Business Strategy
- Chat
- Chatbots
- Computer Ethics
- Conditional Generation
- Customer Experience Analysis
- Customer Relationship Management (CRM)
- Generative AI
- Google Analytics
- Interviewing
- Mobile Devices
- Online Marketing
- Program Management
- Public Speaking
- SEO
- Search Engine Marketing (SEM)
- Search Engine Optimization (SEO)
- Software as a Service (SaaS)
- Speaker
- Video
- Video Editing
- Visual Analytics
- Voice of the Customer
- Writing
- Leadership
- GUI
- E Commerce
- Islands Of Hawaii Open Golf Championship
- Start Ups
- Program Manager
- SAS
- Strategy
- Marketing
- Cross Functional Team Leadership
- Humanitarian Projects
- Design
- Around The World Open Golf Championship
- Project Management
- Customer Relationship Management Crm
- Search Engine Marketing Sem
- Software as a Service Saas
- Search Engine Optimization Seo
- Search Engine Optimization
- Software as a Service
- Customer Relationship Management
- Search Engine Marketing
Dean Shaw Summary
- Dean Shaw, based in Chapel Hill, NC, US, is currently a Customer Advocacy Lead - Western US and Canada at Genesys. Dean Shaw brings experience from previous roles at Genesys, Jam and Toast, Abnormal Security and SAS. Dean Shaw holds a MBA in Economics @ Bowling Green State University - Schmidthorst College of Business. With a robust skill set that includes Web Analytics, Cross-functional Team Leadership, Strategic Planning, Market Planning, Key Account Management and more. Dean Shaw has 1 emails and 1 mobile phone numbers on RocketReach.
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