Dawn (. Location
- Beckenham, GB
Dawn (. Work
- 2025 -2025 Project Manager @
- 2024 -2024 Project Manager @
- 2021 -2024 Education Volunteer @
- 2022 -2024 Head of Operations @
- 2020 -2022 Head of Commercial and Operations @
- 2019 -2020 Head of Member Services (interim) @
- 2019 -2019 Operations Manager (interim) @
- 2018 -2019 Management Consultant (interim) @ Landlord Cleaning Services Limited
- 2017 -2018 Head Of Support @
- 2016 -2017 Contact Centre Manager @
- 2015 -2016 Client Service Support Manager @
- 2014 -2015 Strategic Client and Technical Service Desk Manager @
- 2010 -2014 Contact Centre Manager (B2B) @
- 2008 -2010 Background Checking Section Manager @
- 1998 -2007 Team manager @
Dawn (. Skills
- Account Management
- Call Centers
- Change Management
- Contact Centers
- Customer Experience
- Customer Satisfaction
- Customer Service
- Management
- Risk Management
- Stakeholder Management
- Strategy
- CRM
- Leadership
- Outsourcing
- Process Improvement
- Team Leadership
- Performance Management
- Team Management
- Business Analysis
- Project Management
- Business Process Improvement
- Coaching
- Business Strategy
- Mentoring
- Analytics
- New Business Development
- B2B
- People Management
- Operations Management
- Project Delivery
- Strategic Planning
- Customer Relationship Management (CRM)
- Presentation Skills
- Customer Relationship Management Crm
- Public Speaking
- Human Resources
- Root Cause Analysis
- Sales
- Customer Retention
- People Development
- Workforce Planning
- Negotiation
- Quality Assurance
- Financial Services
- Background Checks
- Business Continuity
- Training
- Fca
- Onboarding
- Regulatory Compliance
- Service Delivery
Dawn (. Summary
- Dawn (., based in Beckenham, GB, was previously a Project Manager at Dogs Trust. Dawn (. brings experience from previous roles at Dogs Trust, Bromley Education Business Partnership, CIBSE and British Healthcare Trades Association (BHTA). With a robust skill set that includes Account Management, Call Centers, Change Management, Contact Centers, Customer Experience and more. Dawn (. has 1 emails on RocketReach.
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