David Tusa Email
Customer Service Representative level 3 @ TAFE WSI OTEN (Open Training Education Network)
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David Tusa Location
- Sydney, NSW, AU
David Tusa Work
- 2026 -now Customer Service Representative level 3 @
- 2025 -2026 Senior Liason officer @
- 2025 -2025 NSW Service Officer @
- 2024 -2025 APS service officer @
- 2024 -2024 Information Technology Help Desk Support @
- 2023 -2024 Customer Service Representative @
- 2023 -2023 Call Center Representative @
- 2022 -2023 Education Assistance Support and Customer Experience @
- 2020 -2023 Founder @
- 2022 -2022 Customer Support Livechat concierge @
- 2021 -2022 Support Consultant @
- 2020 -2020 Senior Service Desk Analyst @
- 2020 -2020 Help Desk Specialist @
- 2019 -2020 Digi Sales Solutions Consultant Level 1 @
- 2018 -2019 Technical Support Helpdesk Level 1 @
- 2017 -2018 Technical and Product Support specialist Level 1 @
- 2017 -2017 Provisioning Specialist Level 1 @
- 2005 -2016 Mobile phone and Wireless internet Technical Consultant @
- 2005 -2012 Optusnet broadband cable @
- 2005 -2012 Customer service consultant @
- 2005 -2011 Online sales support consultant @
- 2001 -2004 Broadband technical support officer @
- 1990 -1994 Waiter and Housekeeping @ Brisbane Hilton
David Tusa Education
- TAFE NSW
Associate's degree (Digital Communication and Media/Multimedia)
2025-2025 - LinkedIn
Certificate of completion (Train the Trainer)
2024-2024 - National Training Organisation
Statement of Attainment (Assist with maintaining workplace safety)
2024-2024 - Service NSW
Certificate (Leadership Practical Skills)
2022-2022 - Service NSW
SNSW Frontline Genesys PureCloud Live Chat (Livechat access)
2022-2022 - Optus training
Entry level Webchat certification (Web chat certification)
2011-2011 - SWC Training
Telecommunications Certificate 3 (Call centres)
2003-2003 - CQUniversity
Advanced Diploma (Information Technology)
1995-2001 - TAFE Queensland
Associste Diploma Information Technology (Information Technology)
1993-1995 - TAFE Queensland
Certificate of Hositality and Catering (Hospitality )
1989-1989 - Queensland Department of Education
Senior Certificate (NSW HSC equivelent) (High School/Secondary Diplomas and Certificates)
1984-1988 - Services Australia
Advanced Customer Agression training (Advanced Customer Agression training)
David Tusa Skills
- Customer Experience
- Information Technology
- RF
- VoIP
- Broadband
- ADSL
- Computer Network Operations
- Networking
- Network Design
- Troubleshooting
- Telecommunications
- IP
- Support
- Strategy
- Ethernet
- Voice Over Ip Voip
- Wireless Networking
- Contact Centers
- Managed Services
- Mobile Communications
- Customer Service
- Telephony
- Technical Support
- Network Engineer
- WiFi
- Wireless
- Mobile Devices
- Call Centers
- Service Delivery
- Unified Communications
- Integration
- DHCP
David Tusa Summary
- David Tusa, based in Sydney, NSW, AU, is currently a Customer Service Representative level 3 at TAFE NSW. David Tusa brings experience from previous roles at NSW Department of Communities and Justice, Service NSW, Services Australia and Anglicare Sydney. David Tusa holds a 2025 - 2025 Associate's degree in Digital Communication and Media/Multimedia @ TAFE NSW. With a robust skill set that includes Customer Experience, Information Technology, RF, VoIP, Broadband and more. David Tusa has 1 emails on RocketReach.
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