David Tusa Email
Customer Support Livechat concierge @ NSW Department of Finance, Services and Innovation
David Tusa's Location
Sydney, NSW, AU
David Tusa's Work
- Customer Support Livechat concierge @ NSW Department of Finance, Services and Innovation
- Support Consultant @ Volkswagen Financial Services
- Senior Service Desk Analyst @ Infosys BPM
- Help Desk Specialist @ Weploy
- Digi Sales Solutions Consultant Level 1 @ Optus
- Technical Support Helpdesk Level 1 @ IPSTAR Broadband
- Technical and Product Support specialist Level 1 @ Bose Corporation
- Provisioning Specialist Level 1 @ MyRepublic
- Mobile phone and Wireless internet Technical Consultant @ Optus
- Optusnet broadband cable @ Optus
David Tusa's Education
- CQUniversity
Advanced Diploma (Information Technology)
1995 - 2001 - Singtel Optus
Entry level Webchat certification (Web chat certification)
2011 - 2011 - SWC training Teletech PTY LTD
Telecommunications Certificate 3 (Call centres)
2003 - 2003
- Ipswich TAFE
Associste Diploma Information Technology (Information Technology)
1993 - 1995 - Ipswich TAFE college
Certificate of Hositality and Catering (Hospitality)
1989 - 1989 - Corinda State High School
Senior Certificate (NSW HSC equivelent) (High School/Secondary Diplomas and Certificates)
1984 - 1988 - Service NSW
Certificate (Leadership Practical Skills)
2022 - 2022 - Service NSW
SNSW Frontline Genesys PureCloud Live Chat (Livechat access)
2022 - 2022
David Tusa's Skills
- Customer Experience
- Information Technology
- RF
- VoIP
- Broadband
- ADSL
- Computer Network Operations
- Networking
- Network Design
- Troubleshooting
David Tusa's Summary
David Tusa, based in Sydney, NSW, AU, is currently a Customer Support Livechat concierge at NSW Department of Customer Service, bringing experience from previous roles at Volkswagen Financial Services, Infosys BPM, Weploy and Optus. David Tusa holds a 1995 - 2001 Advanced Diploma in Information Technology @ CQUniversity. With a robust skill set that includes Customer Experience, Information Technology, RF, VoIP, Broadband and more, David Tusa contributes valuable insights to the industry. David Tusa has 3 emails on RocketReach.
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