2011 -2014 MANAGER OPERATIONS AND GOVERNANCE REPORTING, SERVICE MANAGEMENT OFFICE @
2011 -2011 LEAD PROBLEM MANGEMENT ANALYST @
2008 -2011 BUSINESS ACCOUNT MANAGER (IT SERVICE DELIVERY) @
2007 -2008 SENIOR ITIL PROBLEM MANGEMENT ANALYST @
2006 -2007 ITIL PROBLEM MANAGER AND KNOWLEDGE MANAGER @ UXC Getronics
2005 -2006 LEAD ANALYST, MANAGED SERVICE DESK @ UXC Getronics
2005 -2005 TECHNICAL ANALYST, NETWORK and DESKTOP SUPPORT @ UXC Getronics
2001 -2003 INTERNET AND INTRANET INTEGRATOR (NPWS) @
2000 -2001 IT SUPPORT OFFICER @
Nabil Farooqi Education
University of Wollongong 1999-2004
Granville Boys High School 1993-1998
Nabil Farooqi Skills
IT Service Management
Incident Management
ITIL
Problem Management
Service Desk
Sla
PRINCE2
Change Management
Business Analysis
CRM
Managed Services
ITIL v3 Foundations Certified
Project Management
Technical Support
Service Level Agreements
Data Analysis
BMC Remedy
Analysis
IT Operations
Data Warehousing
Windows Server
Business Relationship Management
COBIT
ISO 20000
Service Level Management
Java
C++
Object Oriented Design
Web Design
Web Development
HTML 5
Report Writing
Performance Reporting
Statistical Reporting
Database Design
SQL
SQL*Plus
Oracle SQL Developer
Crystal Reports
Foundation Certificate in IT Service Management
V3 Foundation
Remedy User
Predictive Analytics
Business Intelligence
KPI Implementation
Service-Level Agreements (SLA)
Technology Risk
Foundation Certificate
Reporting
Service Level Agreements Sla
Business Continuity Planning
Itil V3 Foundations
Strategic Planning
Technology
Services
Disaster Recovery
Program Management
Service Continuity
Business Relationship
Marketing
Nabil Farooqi Summary
Nabil Farooqi, based in Sydney, NSW, AU, is currently a Director Cyber Security at TAFE NSW. Nabil Farooqi brings experience from previous roles at Transport for NSW and NSW Department of Communities and Justice. Nabil Farooqi holds a 1999 - 2004 University of Wollongong. With a robust skill set that includes IT Service Management, Incident Management, ITIL, Problem Management, Service Desk and more. Nabil Farooqi has 1 emails on RocketReach.
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